Job Details
**Sr. Shop Attendant**
at Vacasa Bethany Beach, DE **Why Vacasa**
We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, were the largest full-service vacation rental company in North America. Today, were one of the fastest-growing vacation rental companies in the worldthanks to the people who give us their best every day. Youll fit right in here if youre curious, entrepreneurial, and thrive in a rapid-growth environment.
**Why Operations at Vacasa**
We live by a simple motto: happy team, happy owners, happy guests. Our local people are what set Vacasa apart. Were hospitality professionals dedicated to the communities we work with. Were the behind-the-scenes problem-solvers who create worry-free experiences for our owners and guests.
**What were looking for**
The Shop Attendant will be responsible for providing excellent guest service as it pertains to guest registration/checking-In and Point of Sale transactions for the resort. This person will promptly address guest service needs, provide resort information, collect payment, and accurately manage cash receipts. This person will maintain the companys expected high quality standards of services.
**What youll do**
* Promptly greet guests in a friendly and professional manner. Complete guest registration process, issue unit badges and parking permits, and provide resort information and area attractions details and directions.
* Accurately process all cash and credit card transactions in accordance with established procedures. Balance all cash receipts and complete cashier and other reports.
* Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Resolve guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiries or concerns to management that may require additional monitoring or follow-up.
* Make appropriate service recovery recommendations.
* Promote teamwork and quality service through daily communications and coordination with other
**Skills youll need**
* Ability to multitask and work in a fast paced environment
* Excellent customer service skills
* Ability to effectively problem solve, think outside the box to resolve guest complaints.
* A minimum of one year Front Desk experience
**Compensation:**
* $18 to $20/hour
* Performance-based, discretionary quarterly bonuses for eligible employees
**What youll get**
* Health/dental/vision insurance100% coverage option based on hours worked
* Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
* 401K retirement savings plan with immediate 100% company match on the first 6% you contribute
* Health & Dependent Care Flexible Spending Accounts based on hours worked
* Paid vacation & sick days
* Employee Assistance Program
* Career advancement opportunities
* Employee discounts
* All the equipment youll need to be successful
* Great colleagues and culture
Please visit our to review our full benefits offerings
*Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law.*
*Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.*
*Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid drivers license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid drivers license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.*
*An offer of employment for this role will be contingent upon the successful completion of a background check.*
APPLICANT STATEMENT: I certify that my answers are true and complete to the best of my knowledge. I give my permission for Vacasa LLC and its subsidiaries to contact and obtain a reference from the individuals and businesses I have listed in the REFERENCES section of this application. If this application leads to employment, I understand that false or misleading information in my application or interview may result in my release from employment for cause. I agree to the terms and conditions as stated above. *
**U.S. Equal Opportunity Employment Information (Completion is voluntary)**
Individuals seeking employment at Vacasa are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.
Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
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A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran Status Form CC-305
OMB Control Number 1250-0005
Expires 05/31/2023
**Voluntary Self-Identification of Disability**
We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.
Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or