Job Details
** SERVICE ATTENDANT**
**Job Category****:** REPRIORMENT SERVICES **Requisition Number****:** SERVI002368 Showing 1 location **Job Details**
**Description**
Were seeking a full time Service Attendant to provide services as a member of a self-directed team that, through their combined efforts, provides an extraordinary greeting to residents, family and visitors; exceptional, efficient concierge services; and administrative support. This position supports staff and residents by providing assistance with events, including the set up and break down of meeting rooms, as well as resident well-being checks, carrying and delivering packages and serving as back-up to concierge desk staff to provide relief during break periods. The essential job duties and responsibilities of the Service Attendant include: **The schedule will be Sunday & Monday 8:30am to 4:30pm, Tuesday through Thursday. 1:30pm to 9:30pm**
* Setting and resetting rooms for programs and events; including tables, chairs and miscellaneous furniture items; audio visual equipment and laptop computers as needed; decorative or theme items, etc.
* Assisting residents with lock-outs and conducting well-being checks; analyzing the situation and subsequently addressing residents needs in a timely, professional manner and taking appropriate steps to ensure their safety and satisfaction
* Carrying and delivering items and packages; delivering birthday balloons and cards from The Mather to our residents
* Using Microsoft Outlook or other software as implemented, completing room reservations and coordinating work orders for assistance with other experience centers (such as building services, housekeeping and culinary services)
* Responding in a timely manner to radio requests requiring immediate attention
* Functioning as back-up to concierge desk staff to provide relief during break periods or in other emergency or unforeseen situations
**About The Mather:**
The Mather is a Life Plan Community for those age 62 and better. Our staff of professionals is committed to providing excellent service and a warm atmosphere for residents, visitors, and staff. The Mather is in Evanston, Illinois, close to downtown and public transportation. The Mather includes 240 independent living apartment homes, as well as assisted living, memory care, long-term care, and rehabilitation services, along with multiple restaurants, a fitness center, art studio, gardens, and more.
The Mather is located at 425 Davis Street in Evanston.
**What We Offer:**
Mather offers a benefits package* that goes above and beyond.
All employees are eligible for:
* Generous paid-time off (PTO) program including vacation days, sick days, personal days, and holidays. Earn-as-you-go plan that rolls over year to year, offering flexibility
* 401(k) program with strong employer match and annual contribution (Age 21 or better)
* Convenient subsidized parking or public transportation for certain locations
* Learning to Age Well Program employees can be reimbursed up to $130 per year for completion of classes such as music lessons, yoga, or foreign language classes
Benefits-eligible employees can take advantage of:
* Medical, dental, and vision plans
* Extended illness benefits
* Tuition reimbursement promoting lifelong learning
* Employee wellness programs, including free annual wellness screening
* Short- and long-term disability insurance
* Life insurance - 100% coverage by Mather
*Benefits are subject to change without notice. Benefits details dependent on employment status.
**Expectations of Mather Employees:**
* The ability to work well in a team environment
* Effective interpersonal, verbal, and written communication skills
* The ability to establish and maintain relationships with residents, customers, and coworkers
* The ability to learn new tasks and information and apply to serving others
* A commitment to delivering on responsibilities
* Reliability, professionalism, and a strong work ethic
**About Mather:**
Based in Evanston, Illinois, Mather is a unique, non-denominational not-for-profit organization founded in 1941. Dedicated to developing and implementing Ways to Age Well, we create programs, places, and residences for todays young-at-heart older adults. These include senior living residences (The Mather, Mather Place, and Splendido); a variety of community-based initiatives; and Mather Institute, a resource for research and information about aging, trends and innovations in aging services, and more.
Mather values employees and is serious about supporting their health and professional development. Weve been named one of Chicagos Top Workplaces" by the Chicago Tribune for four years in a row and have been recognized as Illinois Healthiest Midsize Employer.
**Mather is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.**
**Mather is a drug-free workplace.**
***If this sounds like you, then please apply for this position. When applying, please include all work history. List your employers, starting with the most current/recent, including self-employment. Please do not state "Refer to resume."***
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