Job Details
Location 9770 San Fernando Rd.
Sun Valley, CA 91352
**Job Description**
L&W Supply is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. L&W Supply delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business.
As an Inside Sales Associate, you will provide assistance to customers as they purchase the materials they need for a variety of building projects. From the moment you greet customers until their sales have been finalized, you will provide them with superior service and building material expertise.
**Specific duties may include:**
* Assisting customers in developing L&W solutions to meet their needs
* Discussing features and benefits of products and services
* Establishing rapport with new customers and nurturing relationships with long term customers
* Soliciting feedback from customers on products and services
* Coordinating delivery requests to ensure efficiency and customer satisfaction
* Assisting in the development of branch sales plan and strategy
* Assisting in the design and execution of merchandising strategy
* Determining customers needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job
* Answering incoming phone calls and emails to assist customers in a timely manner
* Accepting payment and applying it to the appropriate customer account
* Arranging with the warehouse for customer product pickup
* Reordering products to keep the store and warehouse shelves well stocked
* Addressing and resolving service concerns, should they arise
**Specific qualifications include:**
* 1-2 years' experience with interior building products is preferred
* Excellent communication and interpersonal skills
* Solid time management and prioritization skills
* Basic computer skills
* Positive attitude and team player
* Detail and service oriented
**Benefits may include:**
* Health, dental, and vision coverage
* Life insurance
* 401(k) with company match
* Flex spending
* Paid time off
* Paid holidays
**Equal Opportunity Employer / Drug Free Workplace**