Computer Support Technician

The Computer Support Technician is responsible for maintaining, troubleshooting, and repairing computer hardware, classroom technology, access control, and any network related problems. Install new hardware, software upgrades and patches, network and phone cabling as required. Organizes Student Technical Assistants and works with other computer support staff as necessary to support technology. This position will have nonstandard work hours to meet the service needs of the

community.

*associate degree in computer science or related field; *two years repair and networking experience; or *any equivalent combination of education and/or experience from which comparable knowledge, skills, and abilities have been derived.

promote the mission of Lincoln Memorial University to all faculty, staff, students and to the community at large;

promote effective working relationships among faculty, staff, and students;

participate on university committees;

installs new equipment and software and upgrades as needed;

maintains, troubleshoots, and repairs computer hardware and software to assist users;

troubleshoots network problems;

isolates problems;

performs repairs;

installs and terminates cables for network connectivity;

tests cables and other equipment as needed;

configures computers and peripheral hardware to established specifications;

makes adjustments to specifications as needed by users;

ensures appropriate phone connectivity is available as needed;

installs and configures network printers;

connects users to network;

completes or assists in the completion of required institutional and program accreditation reports and other reports necessary for the operation and advancement of the University; and

performs other duties as assigned

Knoxville, Tennessee

Knoxville, Tennessee

Lincoln Memorial University is an Equal Opportunity and Affirmative Action education institution. Lincoln Memorial University prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, veteran status, sexual orientation, marital status, parental status, gender, gender identity, gender expression, and genetic information in all University programs and activities.

The University will conduct criminal background checks on all employees. Background checks may include but are not limited to confirmation of the individuals identity, credit information, motor vehicle driving record, review of an individuals criminal conviction record (if any), verification of any license, and certificate or degree required for the position.