Job Details
Overview
We are seeking a Patient Support Representative who enjoys helping people with compassion and integrity, to join our team.
Responsibilities
We help our patients by:
* Screening patients to determine eligibility for Government & Third-Party programs such as Medicaid, ACA/marketplace, and Social Security Disability, assisting patients throughout the application process
* Building relationships and providing excellent customer service to patients, patient families, partner staff, agencies and peers to help facilitate applications
* Communicating, clearly and effectively both orally and in writing
Must be:
* Self-motivated, dependable and adaptable
* Organized and have strong time-management skills
* Able to follow all HIPAA, state and federal guidelines
* Knowledgeable of office equipment including, phone, fax, computers and email
Qualifications
Past experience desired, not required:
* Medicaid experience
* Work in hospital or medical office setting
* Insurance verification
* Social Services and/or Patient Advocate
* Working knowledge of hospital systems (ie: Epic, Cerner, Meditech)
We offer a robust employee benefits package, including, not limited to:
* Medical, Dental, Vision
* Paid Holidays and Paid Time Off
* Life, Personal Accident and Disability Insurance
* 401K retirement plan
* Flexible Spending Accounts
* Employee Referral Bonus Program
* Discounts on hotels, vacations, car rentals
* Immediate access to 24/7 Telehealth service