Job Details
Description:The IT Technical Support Partner is responsible for troubleshooting and resolving technical issues on a wide variety of installed software and hardware. The technical support analyst provides consultation, training, troubleshooting, and problem-solving to all Trane internal internal/external users prior to and after a product purchase. This support role is primarily responsible for supporting Office and Production environment employees for hardware, firmware, software and services. Potential hardware include typical corporate IT (PCs, Laptops, Printers) but also RF, Barcode Scanners, Label Printers, Network Troubleshooting, VPN, Network ConnectivitySkills:Troubleshooting, Windows 10, Customer service, Desktop, Active directory, ServiceNow, SupportTop Skills Details:Troubleshooting,Windows 10,Customer service,Desktop,Active directory,ServiceNowAdditional Skills & Qualifications:CompTIA A+ or Network+ is nice to have.Experience Level:Intermediate LevelAbout TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.Job SummaryJob number: JP-004421416Date posted : 2024-04-10Profession: Helpdesk/DesktopEmployment type: Contract