Job Details
Job Details
Job Location
Spear Behavioral - Evansville, IN
Southwestern Behavioral Healthcareis currently seeking a full-time Administrative Assistant-Float to add to our team of professionals. This position will provide reception, secretarial, administrative, and clerical services for Southwestern management, clinical and medical staff, and patient financial services.
WHY WORK FOR SOUTHWESTERN?
- AFFORDABLE Health, Dental, Vision, and Voluntary Life Insurance that starts DAY ONE of employment!
- 401K Employer Contribution & Match
- Student Loan Assistance Program
- Physical & Financial Wellness Programs
- Generous Paid Time Off plan
- Competitive Total Compensation Program
- Individualized orientation and training program
- We are GROWING!!
WHAT IS THIS POSITION RESPONSIBLE FOR?- Provide Secretarial support for Southwestern management, clinical and medical staff.
- Provide detailed screening of the needs of the patient through an inquiry for service process and accurately record in the Electronic Health Record.
- Greet and direct patients, visitors, students, and vendors in a professional manner, both in-person and via telephone.
- Monitor and maintain appointment schedules for providers and patients, prioritizing assessment appointments based on the direction of clinical manager.
- Collect and maintain accurate patient demographic information, including financial information; obtain and maintain signatures on required documents in the Electronic Health Record (EHR).
- Obtain insurance pre-certification as we needed.
- Ensure prompt payment, collect, receipt, list, and reconcile patient fees.
- Assist in processing State Reporting (NOMS).
- Work collaboratively & professionally with county courts, law enforcement, hospitals, primary care physicians, Department of Child Services, etc. to process referrals.
- Responsible for following opening and closing procedures for office; monitor waiting areas and maintain an organized, cleanly fashion.
- Monitor supply inventory, complete purchase and supply orders; maintain emergency outage forms, as needed.
- Participate in supervision and educational activities, as assigned, to maintain and improve job-related skills.
- Provide back-up support staff coverage at other Southwestern locations to maintain office coverage,
- Provide evening secretarial coverage, as needed.
- Other duties as assigned by Southwestern management staff.
PHYSICAL REQUIREMENTS:The physical demands listed on the physical demands checklist are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.
WORKING CONDITIONS:This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
MINIMUM QUALIFICATIONS:- High school diploma or GED required.
- Previous experience in a healthcare office setting highly preferred.
- Must be proficient in using a personal computer, multi-line phone system, and Microsoft Office Suite.
- Must display strong verbal and written communication skills, engaging interpersonal skills, good organizational and time management skills, and a positive, energetic attitude.
- Experience with training and developing standardized workflows preferred.
- Valid driver's license and auto insurance that meets the State of Indiana minimum coverage requirements.
- Must obtain and maintain de-escalation and crisis intervention training.
If you are interested in joining a fun, friendly, innovative team, apply today!EOE/AA including Veterans and Disabled. Visit to find out more about our DE&I initiatives.
If you are a person with a disability needing assistance with the application process, please call (812) ###-####