Job Details
Tigunia has an incredible opportunity for a Dynamics BC/NAV Functional Consultant. This position will support BC/NAV Practice department with pre-sale services and deal shaping through discovery and demonstration performed via on-site, remote access, shared session, telephone, email communications. Manage and support BC/NAV customers on projects and case issues. in our first response team. We are looking for an enthusiastic, client-focused, empathetic, personable, self-driven candidate for this role.
We expect each of our team members to take to heart and embody our core values:
- Respect: We value and treat our clients, vendors, and team members with the utmost respect. Fair and ethical relations with everyone. Communicate with respect and clarity.
- Teamwork: As a Community, We Work, Learn, and Share Knowledge Together.
- Solution Focus: Solve problems for people, provide exceptional solutions through value-added service at every touch point.
- Sense of Urgency: Treat and solve problems with intent and purpose. You are our priority.
- Commitment: Take Ownership, Effective & Timely Communication, Continuously Improve, and Be Accountable.
Tigunia s Mission Statement:
- To empower and fully integrate every organization s technology and people.
Tigunia s Vision Statement:
- To help people improve their business operations and technology.
Benefits:
- Competitive salary
- Health insurance for yourself and your family 100% employer paid for employee and 50% employer paid for dependents
- Dental and Vision insurance for yourself and your family 100% employer paid for employee and dependents
- Life/AD&D Insurance for yourself 100% employer paid and covers 100% of your salary
- Short Term Disability for yourself 100% employer paid and covers 60% of your weekly salary up to $1,750.00
- Long Term Disability for yourself 100% employer paid and covers 60% of your monthly salary up to $6,000
- 401k with 4% match
- Flex-time and paid time off to promote a healthy work-life balance
Job Duties and Responsibilities
- Translate customer's processes and requirements into a NAV/BC solution, including systems integrations and recommended ISV's or best of breed solutions
- Prepare clients to use ERP solution by analyzing business and operations changes, defining, and delivering training and executing testing plans
- Manage customer relationships by providing support; answering questions; resolving concerns and issues
- Work with the project manager and project team by communicating essential information; obtaining team input; reviewing open issues and action items; contributing information to team meetings and reports, using technology and tools as defined for each project
- Continually updates expertise by participating in educational opportunities; self-study, reading professional publications; maintaining personal networks; participating in professional organizations
- Develop specifications for customizations to deliver desired capability where off-the-shelf solutions do not exist
- Customer Relationships (internal and external)
- Interact with Clients in a professional manner to maintain and add value to the Tigunia-Client relationship.
- Work with Tigunia Consulting and Management teams to proactively prevent and/or resolve Client issues and conflicts.
- Interact with Tigunia Consultants and Management teams in a manner that ensures clients view the Tigunia team as a professional, competent, and cohesive unit.
- Be diligent and perceptive in recognizing clients' needs so Tigunia can take the initiative in providing solutions to those needs.
- Proven ERP Implementation Experience: Expertise within the finance modules for all the applicable stages of deployments (gather requirements, design solution, setup & configure, test & train, document & communicate, deploy & troubleshoot)
- Excellent Communication, Collaboration, and Interactive Team Management skills
- Polished, Professional, and Confident Presentation and Public Speaking skills
- Ability to partner with client team resources and subject matter experts to confidently lead requirements gathering and design work sessions translating needs into requirements and designs into solutions that makes sense and adds value in support of client goals and objectives
- Ability to document Fit-Gap requirements, estimate levels of effort, prioritize based on priority and complexity
- Ability to communicate Functional Area Progress on Project Tasks, issues, risks, blockers to PM
- Experienced in change management and working with developers on custom code in Finance modules
- Expert in creating Test Plans and supporting clients when they create Test Scenarios/Scripts, and Implement Test Strategies
- Problem Solver: Resolve issues and mitigate risks to avoid project blockers impeding progress or escalations
- Ability to ensure Tigunia s Approved Implementation Strategy is followed for client engagements
Physical Requirements
- The ability to speak clearly, to hear and understand at a normal conversational level, and to receive detailed information through verbal communication
- Ability to sit for long periods of time
- Close visual acuity to perform an activity such as: developing material; viewing a computer terminal; extensive reading
- Full range of hand and finger motion with ability to proficiently use a keyboard, mouse, and phone
- Ability to perform repetitive motion (keyboarding, mouse, phones)
Tigunia provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors