Job Details
**Job Purpose: The perfect candidate for this job is confident, polished, and has proven sales experience.** The Inside Event Sales Associate will work from the showroom and will take orders over the phone, via email, and from showroom appointments and walk-ins. Salary plus commission; upselling is a must as well as reaching monthly sales goals. A few Saturdays per month will be required. The Inside Event Sales Associate is responsible for acting as Atlass ambassador to the public and Atlass clientele. They are often the first interaction customers will have with Atlas when they call on the phone or enter Atlass showroom. Sales Representatives must be able to service customers in a polite, friendly and professional manner whether in person or on the telephone and assist them with reservations, contracts, questions, register transactions and order adjustments. They also need to be able to process credit card payments.
**Reports to:** Managing Partner/Director of Sales
**Position Tasks & Activities:**
* Rents equipment or arranges for provision of service to customer.
* Answer incoming phone calls and process orders
* Assist Customers in the showroom
* Assist Outside and Insides Sales Associates with their orders and clients
* Must be able to work in a team environment
* Prepare rental forms and contract. Obtain customer signature and other required information.
* Maintain daily contract file.
* Compute charges based on rental or service rate.
* Explain rental fees and provides information about rented items, such as operation or description. Also explains damage waiver options.
* Collect deposits and/or payments.
* Recommend rental equipment to customers that best meets their need.
* Reserve equipment as requested and maintains rental reservation file.
* Update and call overdue list daily and alerts supervisor of overdue contracts.
* Maintain a clean showroom and equipment. Arrange showroom displays. Keep shelves organized, stocked and clean.
* Inventory sales merchandise and advises supervisor of low levels of merchandise.
* Assist customer with the loading and unloading of equipment when necessary. May also need to demonstrate safety features and operational features of the equipment.
* Accept delivery and in-store returns and placed in appropriate area for inspection.
* Maintain showroom, which can include the following:
+ Counter and floor behind counter
+ Displays and merchandise in showroom
+ Customer restroom
+ Showroom floor
+ Trash removal
+ Front office and break room.
* Report safety violations to supervisor.
* Fill in for other positions, when necessary, for smooth operation of the business.
* Network with other industry professionals.
* Adhere to all company policies, procedures, rules and regulations in written or verbal form.
* Comply with government safety requirements and other regulations and security in store.
* Attend department, store and safety meetings.
* Performs other duties as requested. The job requires constant interaction with the public.
**Education/Requirements:**
Must maintain a professional personal appearance. Must possess sales and customer relation skills. Must be able to use mathematics to solve problems. Computer knowledge is preferred. Training on rental software will be provided. Must be able to speak English clearly and write legibly. The ability to speak other languages is a plus. Must be able to lift approximately 70 lbs. Must pass company drug screen. Must maintain an acceptable attendance record. Must be able to provide, understand and complete instructions furnished in written, oral or scheduled form. Maintain a cooperative working relationship with co-workers. Must be able to maintain a high degree of patience.
**THIS COMPANY IS COMMITTED TO EQUAL EMPLOYMENT OPPORTUNITY. WE WILL NOT DISCRIMINATE AGAINST EMPLOYEES OR APPLICANTS FOR EMPLOYMENT ON ANY LEGALLY RECOGNIZED BASIS INCLUDING, BUT NOT LIMITED TO: VETERAN STATUS, RACE, COLOR, RELIGION, SEX, MARITAL STATUS, NATIONAL ORIGIN, PHYSICAL OR MENTAL DISABILITY AND/OR AGE.**