Job Details
** Luxury Showroom Sales Associate**
**Job Category****:** Sales **Requisition Number****:** LUXUR005127 Showing 1 location **Job Details**
**Description**
Sub-Zero Group Inc., a distributor of high-end luxury appliances, seeks a Showroom Sales Associate for our Columbia, MD Showroom.
This role serves to provide a best in class appliance consultation; we are solely focused on the customer experience and brand education. The Luxury Showroom Sales Associate executes the showroom sales process with the goal of building a value added relationship with the consumer through each phase of their project. Together, you curate the perfect appliances for their home while building brand alliance and consumer trust. This includes overseeing and managing the consumers hand-off to the retail channel.
This individual will be responsible for:
* Executing the appointment setting process for the showroom including the pre-visit interview
* Providing an exceptional, engaging and value-added showroom consultation for customers, whether it be a planned visit or walk-in
* Supporting customers via telephone, booking appointments, sharing information and uncovering their needs
* Partnering with dealers and trade professionals to build trust and mutually beneficial relationships
* Maintaining a beautiful and comfortable work environment, for both your team and guests
* Executing a seamless retail handoff and positive customer experience between showroom visit and product installation
* Partnering with the Showroom Manager to ensure consistent high quality service and follow-up, incorporating feedback and taking initiative in developing ongoing product knowledge
* Supporting promotional showroom activity/events and overall operations
* Maintaining positive long-term customer relationships; follow up with clients encouraging additional referral leads and repeat business
* Maintaining a beautiful and comfortable work environment, for both your team and guests
* Participating in on-going product knowledge and training
* Being an organized, efficient and a conscience team member
**Qualifications**
**Skills**
**Behaviors**
**Preferred**
**Team Player****:** Works well as a member of a group
**Enthusiastic****:** Shows intense and eager enjoyment and interest
**Dedicated****:** Devoted to a task or purpose with loyalty or integrity
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**Motivations**
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**Education**
**Required**
High School or better.
**Preferred**
Associates or better.
**Experience**
**Preferred**
Minimum 3 years retail sales environment
Experience utilizing computer systems to track data (CRM)
Basic exposure to design/merchandising a plus, but not required
**Licenses & Certifications**