Job Details
SOS Personal Property Specialist (Part-Time) - Enservio
Who We Are
Founded and continuously led by inventor and entrepreneur Tony Aquila, Solera is a global leader in digital technologies that connect and secure life's most important assets: our cars, homes and identities. Since its inception in 2005 as a garage-based startup, Solera has grown aggressively with over 50 acquisitions across its platforms. The company's current product solutions include Audatex, Autodata, AutoPoint, CAP/HPI, Colimbra, Digidentity, Enservio, Explore Data, Hollander, Identifix, Inpart, LYNX and TitleTec, as well as the company's flagship Digital Garage application. Today, Solera processes over 300 million transactions annually for approximately 235,000 partners and customers in over 80 countries. Unified by a strong culture that values uncommon entrepreneurial thinking and continuous "do-it-different" innovation, Solera's global workforce of 6,700+ associates come from diverse forward-thinking industries that include automotive technology, artificial intelligence, software development, data sciences, cybersecurity, cognitive design, and digital identity protection. For more information, please visit solera.com.
The Solera Way
Solera s uncommon culture is based on three simple principles: Think 80/20 (Focus), Act 30/30 (Efficiency), and Live 90/10 (Accountability). We define our mindset using Our 3H s: Humility, a Hunger to succeed, and a desire to Hunt for opportunities to win. We train our volunteers to engage with each other modulating between their intellect (IQ) and emotional intelligence (EQ) using our 3Fs: Facts, Finesse, and Force. Solera has become a global technology leader that is constantly growing in the double digits. The principles, drills, and values associated with the Solera Way have been fundamental to Solera s success and our ability to grow, continuously change, and innovate.
Are You Uncommon?
We re on the hunt for a part-time contents inventory specialist (SOS) who ranks in the top quartile among their peers. Someone who has a highly competitive and entrepreneurial mindset that is wired with a team-first attitude, has no problem rolling up their sleeves to execute their missions, and can modulate between leading and following as needed. You will serve as a representative of Enservio, creating contents inventory of post-loss property claims.
What You ll Be Doing
At Solera, we believe in providing clarity and focus to what our volunteers are responsible for their mission. The 80 s, as we call them at Solera, are the employee s priorities associated with their role or mission. The mission 80 s for this role, are:
Conduct and manage on-site insurance property claim inventory assignments pursuant to the SOS field inventory processes. Promote, build, and maintain good customer relations with adjusters and assist in retention and repeat use. Communicate with your Field Manager and Service Manager on a daily basis with regards to operational issues and/or improvements.
Additional responsibilities of the role include:
- Complete all tasks assigned in a diligent manner consistent with department, facility or operational and corporate goals and objectives.
- Follow all standard operating and safety procedures, written and oral, at all times.
- Ability and willingness to take on additional responsibilities as assigned.
Are You Qualified?
- Strong problem solving, project management skills while maintaining excellent customer service with client policyholder and insurance company claim staff.
- Present in a professional manner both in personal and vehicle appearance.
- Ability to work in adverse conditions (post loss insurance claims).
- Perform work assignments in a safe and concise manner, following all Enservio safety standards.
- Proficient with Microsoft Office Suite.
- Strong problem solving and analytical skills.
- Strong interpersonal, writing and communication skills
- Excellent personal organization and leadership skills
- Results oriented with the ability to accomplish work in a team environment
- Property and Casualty claim experience a plus.
- Restoration experience is a plus.
- Ability to travel to site location in your geographic area.
- Ability to lift without any physical restrictions up to 30 pounds.
- Ability to work independently of direct onsite supervision.
- Laptop Computer with Microsoft Office.
- Cell Phone with headset (Blue Tooth, etc).
- Valid driver's license and reliable personal vehicle available for use.
- May require overnight stays if travel or loss exposure dictates.
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EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES