Customer Care Specialist (Call Center) - Kapolei


Job Details

THIS POSITION, WHICH INCLUDES TRAINING, STARTS ON July 19, 2024, and will be held Monday-Friday 8am-5pm and lasts 2-3 months. After training requirements have been completed, schedule will be Monday-Sunday 7am-4pm.

Under the supervision of the Supervisor and/or Manager, delivers exceptional customer experiences and is responsible for assisting customers with inquiries, problem resolution, and processing requests. This job is also responsible for educating customers about the different product and service solutions, as well as alternate channels of banking. Assists in business unit's compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.





 Bank of Hawaii

 06/15/2024

 Kapolei,HI