Job Details
** Customer Service Representative - Hendersonville Office**
**Job Category****:** Branch Delivery **Requisition Number****:** CUSTO003443 Showing 1 location **Job Details**
**Description**
* Provide a wide variety of financial services such as opening and closing various deposit accounts, renewing certificate of deposit accounts, processing loan transactions, and assisting customers with account questions
* Answer questions regarding Bank services and perform a variety of account maintenance
* Cross sell services and perform related clerical functions as required
* Process miscellaneous customer requests, such as stop payments, automatic transfers, check orders, checkbook balancing, etc.
* Review, complete and assist customers with basic lending applications including consumer loans and personal loans
* Process wire transfers within designated authority
* Process lan Visa credit applications and Checkline applications
* Assist or refer customers with any questions or problems as they arise
* Respond to customers with inquiries and transaction requests made by the phone, mail and website
* Assist Branch Management with daily Branch Operations duties such as pulling various customer reports and gathering data as needed
* Process teller transactions as needed
* Maintain awareness of and adherence to Banks compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
* Deliver a consistent, high level of service within our Service Excellence standards
* Other duties as assigned
**EDUCATION AND EXPERIENCE**
* Must possess High School Diploma or equivalent
* Two or more years teller experience preferred
* Thorough understand of Park National Bank guidelines, policies, and procedures.
**SCHEDULE**
Office lobby hours are Monday through Thursday, 8:30am-5:00pm and Friday 8:30am-5:30pm. This position is hourly and full-time. A minimum of 37.5 hours is required to maintain eligibility for full-time status.
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Required**
High School or better.
**Experience**
**Licenses & Certifications**