DELIVERY WALKTHROUGH SPECIALIST


Job Details

**We're looking for you, too!**

**This position requires a person providing a key role in the delivery process, demonstrating operation of the unit to purchaser on day of sale, ensuring a smooth transition from dealership to customer.**

In business for over 15 years, we have built our locally owned business one customer at a time, and by creating a truly special place for our team to call home. After moving to West Greeley in the summer of 2020, we now call our brand new, 15-acre RV Supercenter home! This new location offers the opportunity to work in a custom-built, premier facility located only 6 short miles from I-25.

**WE OFFER:**

*Training and Growth Opportunity*

*A positive, fun, team-driven environment filled with team parties and free food a very important part of team building.*

*Medical, dental, and vision benefits*

*Flex-Spending benefits*

*Long-term disability benefits*

*Life Insurance*

*Staff incentives as well as store discounts.*

*A generous PTO and paid holiday program.*

*As a part of our pre-employment process, applicants must be able to pass a pre-employment background check and drug test.*

*Key Responsibilities:*

*This position reports to the Finance Manager(s)*

* Provide a forward-facing reflection of the fun, unique culture of our company.

* Assist with coordinating sold units in preparation of delivery day for customers, ensuring unit is ready for delivery.

* Demonstrate operation of campers, I.E: stove, refrigerator, stairs, hitch, generator, etc., and explain the how tos and how not tos of ownership during delivery walk through.

* Explain hooking up and proper hitch procedures.

* Assemble and installing E2 hitches for clients as needed/required

* Make sure client knows proper settings and use of brake controllers as applicable.

* Verify lights and proper hook up is completer for safety of client and others, ensuring EVERYTHING is safe and legal.

* Ensure proper placement and display of temporary tags.

* Ensure Service and Parts department are well informed as to the expectations of the client, and the deal, so delivery day goes smoothly for all parties.

* Create a fun and enthusiastic environment according to TGORV guidelines during walkthrough, ensuring clients maintain enthusiasm for their purchase, and their high regard for TGORV, as best in class in the industry.

* Provide a list of items necessary to the client to have to properly use their camper to its potential.

* Acquire a photo of the clients with their new camper for social media celebration postings.

* Request an online review from clients; (Google/Yelp/Facebook) and follow up to confirm 5-star rating.

* Other Duties as assigned.

*Job Requirements:*

* Excellent communication skills

* Outgoing and positive demeanor

* Professional presentation

* Acute attention to detail required

* Excellent work ethic

* Determination to always find where you are needed or how you can help in the facility

**THANK YOU FOR YOUR INTEREST IN BEING A PART OF OUR TEAM!**





 The Great Outdoors RV

 06/15/2024

 Greeley,CO