Job Details
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**KOA Campground Guest Services Associate**
**How to Apply**
Lion Country Safari is looking for a Part Time Guest Service Ambassador for our award-winning KOA campground. The ideal candidate will have a positive attitude, outgoing personality, and great attention to detail.
The primary job functions of this position will include: providing a positive first impression to guests as they arrive for their visits, booking and modifying reservations, responding to guest inquiries over the phone, in person and via email, and ringing and processing of items through the register.
DUTIES AND RESPONSIBILITIES
Maintain a clean, presentable workplace and professional appearance
Welcome guests to the campground with a positive attitude
Maintain good knowledge of campground, park attractions, animals and special offers
Book reservations and be familiar with all different lodging accommodations offered
Use a point of sale and be familiar with the use of company computers, phones, printers, credit card processors and other equipment
Confirm the correct starting and closing counts for all cash banks
Help maintain cleanliness around the campground and be an ambassador in all guest areas
Follow all policies and procedures, especially regarding safety and policies at all times
POSTION REQUIREMENTS
Must have valid Florida drivers license
Bilingual helpful
Ability to work independently without constant supervision and in a team setting
Familiarity with computers and experience with sales software is preferred
Maintain a professional appearance and interact positively with all guests
Lift at least 20 pounds
Must be able to work outside in all types of weather conditions, including heat and rain
All applicants must work weekends and holidays
Reliable transportation
BENEFITS
Insurance coverage (medical, dental, and life)
401(k)
Paid time off
Performance based increase and review after first 90 days
EMPLOYEE PERKS
40% off food and beverage
40% off all retail shops
Free tickets to Lion Country Safari
Free tickets to attractions through Florida and discounts for family members
Free uniforms
MISSION STATEMENT
Be a leader in animal care, conservation and education to inspire people through connections with wildlife in a fun, family-friendly environment.
ABOUT LION COUNTRY SAFARI
Lion Country Safari-Florida opened in 1967, in rural Western Palm Beach County as the first drive-through safari park in the country and introduced a new concept to animal lovers, The Cageless Zoo. Lion Country Safari was originally developed by a group of entrepreneurs who wanted to bring the experience of an African game park, then and now, an expensive and time-consuming trip, to families who would otherwise not be able to experience an African safari. Today, Lion Country Safari is home to over 1,000 animals in drive-through preserve and Safari World habitats. Among the more notable species on display at the park are lions, white rhino, chimpanzees, zebra, and giraffe. Safari World, the walk-through area of the park, has been developed and improved since the park initially opened. The restaurant and gift shops were among the earlier additions, with many of the habitats, attractions and interactive experiences added later over the years to enhance the visitors experience at the park. The KOA Campground was opened in the 1980?s to provide overnight accommodation for visitors. In its 54th year of operation, Lion Country Safari-Florida is one of South Floridas leading attractions and Palm Beach Countys largest tourist attraction. Hundreds of thousands of people visit Lion Country Safari every year to experience the thrill of eye-ball-to-eye-ball viewing of magnificent animals in a natural open environment.
DFWP/EOE
Loxahatchee, FL 33470
Phone: 561-###-####
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