Job Details
Field Service Technician for the Powder Packaging and Freeze Drying technologies.
Responsibilities / Tasks
- Inspect, repair, test, and optimize / tune Powder Packaging Equipment and Freeze Drying Equipment
- Install,Mechanically and Electrically new Powder Packaging Equipment and Freeze Drying Equipment
- Troubleshoot mechanical issues and problems in order to repair Powder Packaging Equipment and Freeze Drying Equipment
- Troubleshoot PLC, HMI, Vision Systems, Communication issues and problems in order to repair Powder Packaging Machinery.
- Write clear and thorough inspection reports and field service reports for internal and external use.
- Recommend available upgrades and optimizations on Powder Packaging Machinery and Freeze Drying Equipment
- Install upgrades both mechanical, automation, and combination upgrades independently and/or in a team setting.
- Provide accurate estimates of labor times to complete service visits / rebuilds, and installations, commissioning, and training for new equipment and retrofits.
- Provide technical training to customers for proper operation, preventive maintenance, scheduled maintenance, and emergency / breakdown troubleshooting and service.
- Assist the CoC with development of new products and upgrades.
- Initiate recommendations for improved tools, procedures, etc for the service operations.
- Provide support to internal stakeholders with questions regarding parts requests, quoting, selling upgrades, etc.
- Travel within North America, USA and Canada majority of the time, but also ability to travel internationally for training and service interventions.
- Detail oriented.
- Valid drivers license.
- Travel up to 80%.
Your Profile / Qualifications
- Automated Packing Machinery and / or Automation / Controls Certificate or equivalent.
- 10+ years of hands on experience in a packaging equipment installation, service, repair, troubleshooting and Automation and Controls position.
- Experience writing and modifying PLC code in Rockwell as well as creating and modifying HMI screens.
- Proficient with hand tools for the installation, maintenance, and repair of automated powder packaging equipment.
- Troubleshooting mechanical and electrical systems.
- Experience wiring 3 phase motors, 120vac power / communication, and 24vdc communication.
- Experience with wiring and troubleshooting network communication such as Ethernet, Device Net, etc
- Fluent in English both verbally and written.
- Strong automation and mechanical background required.
- Ability to read and understand instruction manuals, assembly drawings, PLC and HMI code, troubleshoot software, electrical, and mechanical problems.
- Self-starter / works with little direction or instruction.
- Ability to work in groups, and independently.
- Proficient with Microsoft products including Word, Excel, Outlook, etc.
- Ability read electrical and pneumatic schematics.
GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified
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