Job Details
Hotel Location: Studio 6 at 24035 Van Ry Blvd, Mountlake Terrace, WA 98043
Introduction:
We are seeking a skilled and experienced Manager on Duty to join our team and assist in the day-to-day operations of our business. The Manager on Duty will be responsible for managing a team of employees, overseeing the budget and financial performance of the hotel, and developing and implementing strategies for growth and success. The successful candidate will have strong leadership and problem-solving skills and be able to adapt to changing business needs.
Responsibilities:
- Manage a team of employees, including setting performance expectations, providing training and development, and managing employee relations
- Manage reservations and check guests in and out using a computerized system
- Develop and implement strategies for growth and success, including identifying new opportunities and improving existing processes
- Monitor market trends and adapt to changing business needs
- Handle guest complaints and concerns with grace and professionalism
- Perform light cleaning duties, such as wiping down counters and restocking supplies
- Communicate effectively with other team members andQi management
- Other duties as assigned
Qualifications: - Minimum of 2 years of experience in a management role
- Strong leadership and problem-solving skills
- Ability to adapt to changing business needs
- Excellent communication and customer service skills
- Flexibility to work evenings, weekends, and holidays as needed
Perks: - Competitive salary
- Paid time off
- Medical, dental, and vision insurance
- Complimentary public transportation (ORCA: Seattle-Area Regional Buses, Light Rail, Train, Streetcar, Water Taxi, Kitsap Transit, Metro Flex, Monorail, etc.)
- 401(k) retirement plan (US only), Employer RRSP match (Canada only)
- Professional development opportunities
- Positive and supportive work environment
IQON HOSPITALITY is an EEO employer - M/F/Vets/Disabled