Patient Advocate

Job Details

Patient Account Representative- Healthcare Claims

Qualifications:
High School Diploma minimum
1+ year's medical provider experience working with UB04, appeals & denials.
PC skills in a Windows environment are required.
Knowledge and utilization of desktop applications to include Word and Excel is essential.
Ability to initiate and follow through on projects and work independently with minimal
supervision required.
Responsibilities:
The Insurance Patient Account Representative is an extension of a client's business office
staff.
Representatives are responsible for taking in-coming and making out-going calls to patients
and insurance companies to resolve account balances.
All client policies and procedures are followed.
Representatives will perform any and all job-related duties as assigned.
Customer Service
Billing
UB-04 & CMS 1500
Complete all business-related requests and correspondence from patients and insurance
companies.
Responsible for working on 40-50 Accounts Per Day
Complete all assigned projects in a timely manner.
Assist client and patients in all requested tasks.
Communicate to leadership management areas of concern or areas of improvement.
Research and respond to all patient inquiries received by telephone and mail.
Update patient demographic information and initiate account adjustments
Try to resolve account balances to zero prior to accounts being forwarded to an outside
agency for collections.

 OneDigital | Resourcing Edge

 05/29/2024

 Dallas,TX