Maintenance Tech III


Job Details

JOB DUTIES AND RESPONSIBILITIES

The following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. Other reasonable duties may be assigned.

  • Ensure at all times operating principles are being adhered to:
  • Clean - Keep all areas clean and pristine.
  • Safe - Follow all safety policies and procedures.
  • Friendly - Use customer courtesy skills to provide superior guest service.

  • Fun - Have fun! Be interactive with all internal and external guests while maintaining professional standards.

  • Display "Family Style Service" to deliver the best experience to our guests:

  • Give a Family Style Service Signature Welcome and Parting interaction- We treat strangers like friends and friends like family.
  • Assist in creating a Strong Team - Strong Teams are those that work together toward a common goal.
  • Display a Positive Attitude- Team Members and Guests expect you to be hospitable; display a genuine desire to reach a positive outcome in every situation.
  • Care about others; Passionate about your position; Enthusiastic about giving the best guest experience possible.
  • Adhere to department service standards of being accommodating, accurate and a problem solver.
  • Interact with all guests and employees to positively affect interactions with guests and employees, and demonstrate resiliency to deal with difficult guests in all types of business conditions. Work effectively and courteously with fellow employees.
  • Responsible for general maintenance of all facilities on property and the property itself. Identify, diagnose, and repair items related to maintenance of such facilities.
  • Responsible for general upholstery work and maintenance including furniture and for maintaining, repairing, and replacing gaming table layouts. Identify repair/replacement need, diagnose repair resources needed, and analyze preventative maintenance needs.
  • Diagnose the need for and perform all duties related to advanced to expert level painting, plumbing, electrical work, carpentry, and other projects relating to maintenance of the property.
  • Perform routine maintenance of the HVAC system, alarm system, and generators. Identify and diagnose problems with the systems, repair as necessary and take measures to correct deficiencies.
  • Identify repair/replacement need, diagnose repair resources needed, analyze the need for preventative maintenance, design a schedule of such maintenance and perform preventative maintenance as scheduled.
  • Ensure the safety and security of all guests and employees.
  • Safely operate all types of hand tools, two-way radios, power tools, and machinery (such as bucket truck, forklift, sky trac, safety equipment, etc.) that relate to the function of a maintenance shop.
  • Safe use of chemicals used in maintenance. Proper use of personal protective equipment.
  • Operate all lawn equipment including riding tracker, weed eater, golf cart, gator and perform basic grounds keeping.
  • Keep work area in clean and organized.
  • Answer all calls promptly and maintain politeness; pay attention to the needs of employees and guests at all times, and communicates all emergencies to the manager.
  • Answers the department cell phone when needed as assigned by the shift manager as part of your daily duties, and communicates information to the manager or shift manager.
  • Completes all company-required training within designated time frames.
  • Provide mentoring and leadership to Tech I and II.
  • Have complete knowledge of all casino events and promotional activities.
  • Understand and adhere to all Iowa Racing Gaming Commission regulations and any other applicable federal, state and/or local regulations.
  • Comply with all policies and procedures established by Isle of Capri Casino and departmental management.
  • Performs other duties as assigned or any reasonable request from any member of management.

PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENT

The physical/mental demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Demands

  • May work in confined areas.
  • Exposed to hot and cold temperatures.
  • Exposed to varied weather conditions, fumes and chemicals used in maintenance.
  • Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
  • Physical Conditions- stand and walk, use hands to finger, handle or feel objects, tools or controls; reach with hands to arms; balance; stoop, kneel, bend or crouch; climb; and talk and hear.
  • Sitting
  • Standing & Walking
  • Lifting (75 lbs. Overhead, arms' length up to 75 lbs.)
  • Bending & Stretching
  • Pulling & Pushing (up to 250 lbs.)
  • Climbing & Reaching

Mental Demands

  • Ability to perform assigned duties under frequent time pressure in a fast-paced interruptive environment.
  • Able to work varied hours which include nights, weekends and holidays.

Work Environment

  • Ability to work in a brightly lit, smoke filled casino environment with above average noise levels.

MINIMUM QUALIFICATIONS

Education

  • No minimum required.

Training/Experience:

  • Six to ten years of experience in facilities maintenance or 4+ years as a Maintenance Technician I or II or a combination of education/experience is preferred.
  • A valid driver's license and maintain motor vehicle record.

Job Knowledge

  • Knowledge of OSHA required standards and safety requirements. Knowledge of personal protective equipment.
  • Advanced to expert knowledge of the HVAC system, alarm system, and generators. Ability to diagnose problems with the systems and repair as necessary.
  • Advanced to expert level knowledge of painting, plumbing, electrical work, carpentry, and other projects relating to maintenance of the property.
  • Ability to use all necessary tools and equipment to perform maintenance functions.
  • Ability to use all equipment associated with the position, including, but not limited to, computer keyboard and telephone.
  • Ability to diagnose the need for and perform advanced to expert level painting, plumbing, electrical work, carpentry, and other projects relating to maintenance of the property.
  • Ability to mentor and lead Maintenance Technician I and II.

Other

  • Ability to read, write, and understand simple instructions and building plans in English.
  • Ability to communicate effectively with guests and all levels of employees.
  • Must be able to receive and maintain all required certification.
  • Must complete all required company training.
  • Must have a valid driver's license.

RECEIPT AND ACKNOWLEDGEMENT

I acknowledge and understand that

  • Receipt of the job description does not imply nor create a promise of employment, nor an employment contract.

The job description provides a general summary of the position in which I am employed, that the contents of this job description are job requirements and, at this time, I know of no limitation which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions.

  • Job duties, tasks, work hours and work requirements may be changed at any time.
  • Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of the Isle Casino Hotel Waterloo.
  • I have read and understand this job description.

Signed and acknowledged by: ___________________________________ DATE: ___________





 Caesars Entertainment Corporation

 06/04/2024

 Waterloo,IA


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