Reservationist

Job Details

• Serves as a representative of Brett/Robinson, displaying courtesy, tact, consideration, and discretion in all interactions with other employees of Brett/Robinson, owners, guests, and other members of the community
• Provides customer care to others
• Receives contact from customers by telephone and offers them guest accommodations
• Explains pricing and Brett/Robinson policies
• Provides information to owners and guests regarding area points of interest and guest services via the telephone
• Enters reservations for guests into First Resort computer program
• Takes payment of deposit by credit card
• Cancels reservations and refunds deposits
• Performs daily audits of work
• Observes and evaluates the outcomes of a problem situation to identify lessons learned
• Attends departmental meetings
• Performs other duties as assigned

 Brett/Robinson

 06/15/2024

 Gulf Shores,AL