Job Details
Summary
* $5,0000 Sign on bonus may be available for qualified candidates *
* Competitive Wages *
* Benefit package for eligible employees *
Under direct supervision of the provider, will be responsible for patient assessment and care, and
maintaining appropriate documentation. This position must have basic knowledge of specialty and/or
primary care and able to assess, plan, implement and evaluate care for patients. This position is
responsible for coordinating care to assure high quality, compassionate patient care is provided. They will
maintain and oversee patients at the office locations and will act as the liaison with other organizations and
departments. This position may be required to order all medical, pharmacy supplies, and office supplies to
manage patient care. They will assure compliance with all the policies/procedures of MyMichigan Health
and follow Occupational safety and Health Administration (OSHA) guidelines, Clinical laboratory
Improvement Amendments (CLIA) regulations, and all appropriate regulatory agencies. They will coordinate
with and train any new employees, students and float staff as required. The clinical person will provide
patient education, assist with specialty care modalities, symptom management, be available for
emergencies, monitor for compliance and the effects of care management with high-risk patients, educate
on prescriptions and teach the patient and family the reasons for the medication and side effects,
coordinate and ensure continuity of care with other providers. Also, may perform general office duties
(keyboarding, filing, telephone, computer and office equipment) as needed. The expectations outlined in
this job description may vary slightly depending on the practice in which you are assigned. Your immediate
supervisor will be able to clarify your responsibilities for you.
Responsibilities
(30%)* Triages all calls, schedules daily urgent/emergent add-ons, receives and relays test results.
Supports, directs and refers patients for consults and/or testing and insurance pre-certification and
documentation.
(30%)* Greets patients and/or family, performs routine pre-examination procedures including vital signs,
assessing and recording objective and subjective data concerning presenting condition. Updates and
maintains an accurate patient record by performing but not limited to, orders reconciliation, secure
messaging (if available) and other tasks as assigned. Performs medication reconciliation, enters allergy
reaction type, processes refills within the scope of their certification.
(20%)* Assists provider with examinations and procedures.
(20%)* Prepares and cleans the patient area, sets up equipment, cleans and facilitates room set up after a
procedure. Disposes of contaminated supplies and sterilizes medical instruments.
Certifications and Licensures
BLS - Basic Life Support - Required Equivalent Experience - Within 1 month of hire or transfer.
TECHCERT - Technical Certification
Required Education
Education: High School Diploma or GED
Other Information
Required Equivalent Experience - Must be a graduate of a medical assistant program.
Additionally, prefer a certification, such as:
Registered Medical Assistant (RMA) through American Medical Technologist (AMT)
Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA)
OR equivalent Medical Assistant Credential such as (Certified Clinical Medical Assistant CCMA, etc.).