Job Details
Effective Date: February 22, 2017
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Field Service Representative (Remote- Connecticut) page is loaded **Field Service Representative (Remote- Connecticut)**
**Field Service Representative (Remote- Connecticut)**
locationsUSA, CT, Remote time typeFull time posted onPosted 2 Days Ago job requisition idJR0058955 **McKesson requires new employees to be fully vaccinated for COVID-19 as defined by the CDC, subject to applicable, verified accommodation requests.**
**Current Need**
We are seeking a Field Service Representative to join our team. The ideal candidate will reside in Connecticut. The territory for this position will cover Connecticut, Massachusetts, New Hampshire, and Vermont.
**Position Description**
The Field Service Representative (FSR) will conduct sales visits to Tier 1 & Tier 2 customer locations. Duties include meeting with key contacts (Administrator, Executive Director, Director of Nursing, Business Office Manager) at group customer locations to reinforce and sell McKesson value prop, facilitate on-boarding and initial customer location ordering , support key sales initiatives as directed by Sales Managers and Tier 2 National Account Managers, manage utilization and formulary adherence, particularly with customers using a PPD pricing model and support McKesson Brand and other product conversions. FSR will also coordinate with Sales Managers and Tier 2 National Account Manager to capitalize on incremental sales opportunities.
**Key Responsibilities**
* Execute sales calls on group customer locations as directed by National Accounts team.
* Sell and reinforce McKesson value prop that has been sold to the corporate office to the group customer locations.
* Support customer on-boarding by making presentations to key people at customer locations during the first 30 days of the customers start date.
* Introduce new products to field locations as driven by product conversions and formulary changes directed by the corporate office.
* For PPD Customers, educate key personnel at customer locations and influence them to drive lower product utilization and adhere to the product formulary approved by the corporate office.
* Determine any customer satisfaction gaps at customer locations and resell value prop as needed
* Sell products to locations as allowed by customer agreement. (equipment, housekeeping products, Specials)
**Minimum Requirements**
* Degree or equivalent and typically requires 2+ years of relevant experience
**Critical Skills**
* 2+ years of Customer Service experience
* Must have a valid drivers license and clear driving record
* Ability to travel 3 - 4 days/week
* Advanced proficiency with MS Office
**Additional Knowledge & Skills**
* Detail oriented with good problem-solving skills
* Good reasoning abilities and sound judgment
* Ability to work autonomously
* Strong and persuasive communication skills, ability to influence and drive customer behavior to and predetermined objective.
* Strong consultation and communication skills; able to sell McKesson value prop and collaborate well with a diverse range of people at customer locations; tactful, professional, and flexible
* Able to thrive in a dynamic environment and navigate organizational complexity and change
* Professional, engaging, and confident demeanor
* Adaptive and solution-based sales approach to working with customers/sales teams
* Understand technology and customer ordering systems
* Willingness to relocate for career growth a plus
**Travel**
* Up to 80%
**Education**
* 4-year degree in business or related field or equivalent experience
**Physical Requirements**
* Significant amount of time performing computer and phone-based work is required
* Significant amount of time spent traveling via automobile
**Must be authorized to work in the US. Sponsorship is not available for this position** .
**Join us at McKesson!**
**McKesson is an Equal Opportunity/Affirmative Action employer.**
All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to ...@mckesson.com . Resumes or CVs submitted to this email box will not be accepted.
Current employees must apply through the internal career site.
**Join us at McKesson!**
We deliver careers with purpose and potential. Our focus on better health starts with creating an inclusive environment with strong values where you can build a fulfilling career. You can count on us to provide you with resources and opportunities to grow and be your best, while contributing to our pursuit of improving lives. Every day, McKessons employees deliver products to healthcare providers that make a difference in the care and life of a patient. We work to distribute medical supplies, bandages, syringes, vials of flu vaccine, and pharmaceutical drugs to help real patients like Jack, an eight-year-old boy battling cancer. We take that job seriously. Together, the work we do is shaping the future of healthcare. If you are passionate about combining a meaningful career with a balanced life, join us on this journey and apply for a job with McKesson today. Every day, McKessons employees deliver products to healthcare providers that make a difference in the care and life of a patient.
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