Job Details
********What you will be doing********
As of August 24, 2021, AmerisourceBergen requires all U.S. team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a disability/medical reason or sincerely held religious belief you will be required to follow AmerisourceBergens policy and process to apply for an exemption/accommodation.
***PRIMARY DUTIES AND RESPONSIBILITIES:***
* Responsible Receiving and placing customer service telephone calls
* Maintaining a solid customer relationship by handling questions and concerns with speed and professionalism
* Handle all functions related to the day to day operations of the Specialty Active Monitoring Team, including all milestones for all DtP and CGT shipments and escalating issues/deviations
* Providing Excellent Customer Service to internal and external clients.
* Following company's policies and procedures
* Assist in the coaching and training of new employees
********What your background should look like********
***EXPERIENCE AND EDUCATIONAL REQUIREMENTS:***
* Strong written and oral communication
***MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:***
* Strong Geography skills
* Ability to Multitask
* Team player
* Professionalism
* Sense of Urgency
* Positive attitude
********What AmerisourceBergen offers********
We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.
Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.
********Schedule********
Full time**********Equal Employment Opportunity**********
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AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
AmerisourceBergen fosters a positive impact on the health of people and communities around the world by advancing the development and delivery of pharmaceuticals and healthcare products. As a leading global healthcare company, with a foundation in pharmaceutical distribution and solutions for manufacturers, pharmacies and providers, we create unparalleled access, efficiency and reliability for human and animal health. Our 41,000 global team members power our purpose: We are united in our responsibility to create healthier futures. AmerisourceBergen is ranked #8 on the Fortune 500 with more than $200 billion in annual revenue.