Job Details
Lutz Plumbing, a reputable company in Shawnee, KS, is currently seeking a full-time Dispatcher - Scheduler to join our office team! This is a dynamic entry-level role where you strategically coordinate our daily operations and ensure excellent customer service.
You're at the heart of the action, earning $21.00/hour and raking in commissions based on revenue. We offer a robust benefits package that includes 100% paid health insurance, a 401(k) with employer matching, life insurance, long-term disability, LegalShield IDShield, Costco membership, Planet Fitness membership, a monthly goal bonus, employee discounts, PTO, paid holidays, and paid vacation time.
If you enjoy working in a fast-paced environment, have excellent problem-solving skills, and thrive in a supportive team culture, we want you! Don't miss out - apply today!
YOUR SCHEDULE
- Monday, Wednesday, Thursday, Friday: 8:00 am - 4:30 pm
- Tuesday: 7:30 am - 4:30 pm
- Every other Saturday: 8:00 am - 4:30 pm
YOUR DAY In this dispatch position, you facilitate smooth communication between our customers and our plumbers to ensure we provide prompt and efficient service. Checking our call board, you assign jobs to our field techs and inform them about the project. You keep in regular communication with our service team throughout the job and perform rundowns at the end. As calls come in for new jobs, you set appointments based on priority. Additionally, you take on tasks around the office, such as tracking inventory and scheduling vehicle maintenance, that contribute greatly to our day-to-day success!
WHAT WE NEED FROM YOU Our ideal candidate has experience with Microsoft Office or customer relationship management (CRM) software like ServiceTitan. What matters most is that you meet these criteria:
- High school diploma or equivalent
- Reliable transportation
- Computer proficiency
OUR STORY At Lutz Plumbing, we've been setting the plumbing industry standard since 1920. Our legacy is built on expertise, integrity, and the desire to provide top-notch service that makes a difference. We're not just a team but a family united by a common goal - delivering exceptional plumbing solutions with a smile. Our commitment to growth and innovation means that joining Lutz Plumbing is more than just a job - it's an opportunity to thrive in an environment that values your development and well-being.
WE CAN'T WAIT TO HEAR FROM YOU If you think this job is a fit for what you are looking for, great! Simply fill out our initial 3-minute application to get started. Best of luck!