Job Details
Job Title: Digital and Retail Sales Associate
Job Summary: We are seeking a creative and detail-oriented Digital and Retail Sales Associate to join our team. The ideal candidate will play a crucial role in driving in-store retail sales, managing inventory and fulfillment on our e-commerce platforms, and executing effective social media strategies. This position requires a passion for both retail sales and social media, along with the ability to create engaging content, analyze performance metrics, and enhance the overall online customer experience.
Responsibilities:
1. E-commerce Management:
* Oversee and manage the day-to-day operations of our e-commerce platforms.
* Collaborate with cross-functional teams to coordinate promotions, sales, and product launches.
* Monitor inventory levels, track order fulfillment, and resolve customer inquiries related to online purchases.
2. Social Media Strategy:
* Develop and execute a comprehensive social media strategy aligned with overall marketing goals.
* Monitor social media accounts, including creating captions and engagement.
* Stay updated on industry trends and competitor activities to identify opportunities for improvement.
* Influencer research and outreach.
3. Retail Sales:
- Greet customers and assist them in identifying their shopping needs.
- Provide product information, answer questions, and offer recommendations.
- Achieve and exceed personal and team sales targets.
- Stay informed about product features, pricing, and promotions.
- Ensure the store is clean, organized, and visually appealing.
- Arrange merchandise displays to attract customer attention.
- Monitor and restock inventory to meet customer demand.
- Process customer purchases accurately and efficiently using POS (Point of Sale) systems.
- Handle cash, credit, and other payment methods in accordance with company policies.
4. Analytics and Reporting:
* Monitor and analyze key performance indicators (KPIs) for e-commerce and social media efforts.
* Generate reports on website traffic, social media engagement, and sales performance.
Qualifications:
* High school diploma or equivalent.
* Prior retail and social media experience.
* Familiarity with popular e-commerce platforms and social media management tools.
* Strong written and verbal communication skills.
* Ability to handle sales transactions.
* Analytical mindset with the ability to interpret data and make informed decisions.
Benefits:
* Paid holidays
* Professional development opportunities
* Employee discounts
* Collaborative and innovative work environment
If you are passionate about sales, social media, and driving online success, we invite you to apply and be a key player in our brand awareness journey!