Job Details
**Auto Dealership Parts Advisor**
**Department:** Service **Location:** Pilot Point, TX
**Come Join the Stanley Pilot Point Family - We are Growing!**
**Seeking Experienced Auto Dealership Parts Advisor**
**TEXT "PARTS9" TO 972-###-#### TO APPLY NOW!**
* Competitive benefit package including employer paid health care and paid time off after 61 days of employment.
* 401K participation eligibility after 6 months of service
**Parts Advisor Job Summary**
**R**esponsible for servicing customer, wholesale, and service department parts orders in order to achieve maximum profitability and customer satisfaction. Consistently contributes to the achievement of department goals and objectives
**Parts Advisor Essential Duties**
**Retail Counter**
* Professional handling of all telephone parts orders for pick-up and delivery.
* Services all customers in a courteous, helpful and professional manner.
**Technicians Counter**
* Works with service department to expedite handling of price quotes and sales
* Issues and charges all parts against appropriate work orders/requisitions for accurate inventory control.
* Verifies and codes all repair orders for accuracy and legibility
* Ensures Special Parts Orders are appropriately completed with all required information
**Wholesale Counter**
* Ensures all price quotes are handled accurately
* Ensures all parts ordered personally are accurately specified
* Obtains customer purchase order numbers on all wholesale telephone orders when applicable
* Notes on customer invoice make, model, and year of vehicle when applicable
* Ensures all customer information is entered on special order forms when required
* Ensures all customers receive prompt delivery of their parts orders
* Ensures all customers are notified as promptly as possible of any delays, i.e. comebacks, special pick-ups and back orders, etc.
**General**
* Ensures work area is maintained in a clean, neat and presentable fashion
* Ensures Parts Department Area is kept clean and free from debris
* Ensures all equipment is maintained in a clean, neat and orderly fashion
* Follows company policies and procedures in conjunction with inventory systems
* Controls daily parts ordered
* Ensures security and lock up at days end as required
* Ensures all computer equipment is functional for daily activity, reports any issues in a timely fashion
* Ensures all Municipal, State, and Federal legislation as it pertains to dealership and job function are adhered to
* Ensures all health and safety policies and procedures in accordance with O.S.H.A and company are adhered to
**Personal Accountability**
* Maintains a professional appearance.
* Reliable
* Punctual
* Teamwork
**CERTIFICATION:** Maintains required levels of manufacturer training and certifications.
**PHYSICAL DEMANDS**
Standing for long periods of time.
Typically may bend, stoop, lift or carry objects weighting up to 50 pounds.