Job Details
Job Description Cashier - **Job Number:**
FIN02T0 **Primary Location**
: GA-Gwinnett-Lawrenceville ****
**Description**
: Under general supervision, the Cashier assists the business office staff with daily workload and special projects as identified and assigned. Responsible for responding to Bursar phone and email inquiries, assisting student inquiries, cashiering and payment collections for student billing, payment processing for internal departments. Assist in third party billing. Must be available to work between the hours of 7:30am-6:30pm. Must be able to travel between campuses when required. **Customer Service Responsibilities**
* Greet all customers as they approach the cashier desk with a smile and friendly manner.
* Convey customer-focused behavior by making eye contact with all customers.
* Assist students, faculty, staff and others by informing and directly all who seek assistance in an accommodating manner.
* Answer the general Business Office telephone and cheerfully provide help that is needed.
* Promptly return all messages left on the general voice mailbox.
* Ability to handle difficult situations with composure and tact, thinking through each problem.
**Daily Cashiering Responsibilities**
* Process cash, check and credit card transactions from students and other customers.
* Process cash transactions related to the colleges departments and their activities.
* Balance all receipts to the system at the end of each day.
* Prepare all cashier sessions in the system at the beginning of each day.
* Open the One Stop customer service area each morning.
**General Duties**
* Perform various data processing, as needed.
* Fax or email information to faculty, staff and students.
* Assist other Business Office personnel as time and workload permits.
* Other duties as assigned by Director of Student Accounts.
* Assists business office staff with daily duties as assigned.
**Performs other duties as assigned in the fulfillment of the needs, philosophy, and purpose of Gwinnett Technical College**
5%
This position requires moving about to accomplish tasks or moving from one worksite to another with or without reasonable accommodation.
O
This position requires the ability to adjust or move objects up to 15 pounds in all directions with or without reasonable accommodation.
O
This position requires the ability to repeat motions that may include the wrists, hands and/or fingers with or without reasonable accommodation.
C
This position requires the ability to operate machinery and/or power tools with or without reasonable accommodation.
N
**Qualifications**
: Preferred Qualifications - External : In addition to the minimum qualifications, two or more years work related experience with an Accounting Certificate or Associates Degree. E xperience using BANNER database software highly desirable. Working knowledge of Excel. Good organizational skills and works well independently. Two or more years of cash handling experience and customer service experience. Strong time management skills.
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