Job Details
Job Summary:
Brooklyn Bowl Nashville is the ultimate night out, with its groundbreaking integration of premiere music, 19 lanes of bowling, a bar featuring locally crafted beers, and food by the acclaimed Blue Ribbon restaurant group.
The Security Officer is responsible to perform protective, preventative, safety and security related informant functions to ensure the safety and well-being of customers, visitors, and staff. They will implement and monitor all security operations in accordance with all applicable laws and company policies in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats.
Responsible for observing and reporting all activity occurring in their assigned area
Available to provide guests with directions and assistance
Provides escorts to venue entertainment/officials transporting
React promptly to all disturbances throughout the venue
Ensure guest and employee safety while on Brooklyn Bowl
Check guest identification upon entry to the venue
Ensure that no weapons or harmful items enter the venue by inspecting every guest.
Safeguard against theft and property damage
Communicate clearly using radios, hand signals and flashlights
Remain in constant contact throughout shift
Provide assistance at crime, injury, etc. scenes to employees, guests and local law enforcement agencies
Maintain a working knowledge of state entertainment and alcohol regulations
Enforce and follow set procedures in emergency situations
Work together as part of a team to provide the best overall guest experience
Other specific duties as may be required by the contract
Maintain a professional appearance, uniform and manner at all times
Control access of employees and/or visitors
Respond to intrusion, fire and health/safety related incidents
Enforce policy regarding photos/videos/recording devices
Greet staff and visitors in a friendly and professional manner
Coordinate with police, fire and emergency medical personal
Responsibilities
High School diploma or GED
Demonstrated ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
Ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers in English
Valid Tennessee Security License required
Previous experience working in a high-volume, fast-paced, live entertainment venue preferred
Ability to quickly learn the layout of the facility, function rooms, and some knowledge of the city and surrounding areas
Must be able to work a flexible schedule, including weekends and holidays
Qualifications
Physical Qualifications*
Will be standing, walking or sitting and continuously performing essential job
functions for duration of shift
Will be bending, stooping, kneeling, and walking significant distances
Will be moving throughout the venue during the entire shift
Will be walking between 3 - 5 miles per shift to ensure adequate patrol of assigned area
Will be lifting and carrying the equivalent of 1 incapacitated adult approximately 150
- 170 pounds to the nearest safe area in times of extreme emergencies
Will be using various security tools and keys
Must be able to verbally communicate for two way radio and telephone usage
Will be doing detailed paperwork, security observation, and inspection
Will be working in an environment with loud music and crowds for extended periods of time
Will be standing or staying in a stationary position for entire shift
*THE PHYSICAL QUALIFICATIONS LISTED ARE GENERAL REQUIREMENTS FOR THIS POSITION. THE ACTUAL EXERTION LEVEL (AND
FREQUENCY OF USE) CAN AND DOES FLUCTUATE DEPENDING ON THE INDIVIDUAL TASKS BEING PERFORMED.
If the above description sounds like you and fits your background, apply online at Brooklyn Bowl Nashville) for the opportunity to join the Brooklyn Bowl Nashville team! Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. Your employment application information must be complete and accurate, including a valid email address for your background check registration
EQUAL EMPLOYMENT OPPORTUNITY
Brooklyn Bowl Nashville strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Brooklyn Bowl Nashville may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.