Retail Store Manager


Job Details

*COMPENSATION:*

Competitive salary based on experience and qualifications. We offer medical, dental, vision, life, and disability insurance along with a 401k savings program. Future adjustments to salary will be based upon performance.

*POSITION SUMMARY:*

Store Managers are responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. Developing and leading a great team while increasing sales and profits of your assigned area will be the most important part of your job. Your hands-on leadership and management expertise will allow our organization to grow. This job is composed of a variety of tasks that are covered by general operating procedures but will also require extensive individual judgment to ensure successful operation of the store.

*DUTIES AND RESPONSIBILITIES:*

* Drive sales and profitability through customer satisfaction
* Develop and implement payroll plans and monitor daily payroll to ensure the plan is met
* Display strong merchandise throughout the store and execute plan-o-grams
* Ensure merchandise is properly priced, displayed, and stocked according to inventory levels appropriate for the store
* Ensure efficient day-to-day operations of the store
* Supervise, train, and develop subordinate managers and hourly store personnel in all areas and functions required to run the store effectively
* Ensure all employees provide outstanding customer service to satisfy our customer's needs
* Ensure all expenses are maintained within the planned budget
* Be familiar with and enforce all company policies and procedures
* Oversee the implementation of special promotions and advertising events
* Maintain strong communication between store and all support departments
* Responsible for all aspects of the P&L including sales, gross margin, payroll, and shrink
* Ensure the store is in compliance with OSHA requirements and all safety procedures
* Provide exemplary customer service
* Oversee store programs through effective delegation and management of work, employees, time, and resources
* Maintain working knowledge of products and services
* May operate forklift or industrial truck to assist in loading, unloading, or moving merchandise and materials
* Safety awareness of anything in store that may be hazard to employees or customers
* Promptly handle any customer complaints, questions, or concerns in a professional and friendly manner
* Additional duties, as assigned

*REQUIREMENTS & QUALIFICATIONS:*

* 3 5 years of retail management experience
* Flexibility to work any open store hours
* Proven skills in business analysis, with the ability to execute company standards successfully
* Experience producing results, managing and developing employees, and succeeding in a retail environment
* Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
* Strong communication and leadership skills
* Highly motivated leader capable of motivating others to achieve company goals
* Excellent verbal and written communication and customer service skills
* Must possess strong work ethic and interpersonal skills and be highly organized and detail-oriented
* Basic computer skills

Ability to:

* Multi-task, coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
* Effectively communicate with customers and employees, in-person and over the phone
* Demonstrate initiative and effective problem-solving skills within the scope of the position
* Prioritize, accurately multi-task, adhere to deadlines, and learn in a fast-paced environment.

INDLP

Job Type: Full-time

Benefits:
* 401(k)
* Dental insurance
* Employee discount
* Flexible spending account
* Health insurance
* Paid time off
* Vision insurance
Shift:
* Day shift
* Evening shift
* Morning shift
Weekly day range:
* Weekend availability

Work Location: In person





 Confidential

 05/25/2024

 Herculaneum,MO