Job Details
**Internet Sales Manager**
at gettacar Bensalem, PA Gettacar is on a mission to create the best car buying and ownership experience. We offer the ultimate e-commerce experience where shoppers are empowered to buy, finance, trade-in, and sell their cars from the comfort of their homes. We lead the industry by providing upfront hassle-free pricing, home delivery, 7 days to decide if you love your car, and 365 days of worry-free bumper-to-bumper coverage. Were a team of passionate innovators driven to change car buying and ownership for the better. Come join us for the ride!
****Position Description:****
Gettacar is looking for a Internet Sales Manager to join our growing team. The Internet Sales Manager is responsible for leading the Sales department, which includes: inventory management, sales performance results, employee supervision and training, and customer satisfaction.
****Well count on you to:****
* Manage Customer Success team members.
* Manage the assignment of leads to the appropriate team members to optimize results.
* Manage use of the CRM, ensuring phone calls from websites and online inventory listings are acted upon to ensure the customer is handled appropriately.
* Monitor and coach the team to reach department goals and consistently improve performance.
* Provide feedback to management on internet sales activity.
* Work interdepartmentally with product and marketing teams to develop sales and marketing programs that enhance the customer experience.
* Develop and implement a solid follow-up process and document success rate.
* Train team members on phone & internet communications & sales skills.
* Write routine reports and correspondence; calculate figures and amounts such as commissions and percentages.
* Other duties as assigned.
****Align with gettacars Core Values:****
* Empathy, Start With Heart - consider customers and teammates perspectives, display humility
* Tenacity, Never Stop on Yellow - face challenges head-on, accept failure, and learn from it
* Curiosity, Ask Why - continuously seek opportunities to learn new things
* Transparency, Keep it Real - be honest, ethical, and truthful in all exchanges
****Skills and Qualifications:****
* 3+ years of experience in automotive retail management
* Progressive lens embracing e-commerce and the omnichannel experience
* Proven success in running a high-volume automotive sales operation is required
* Proven success in managing an automotive sales team with 10+ employees
* A hands-on management style with a passion for driving sales
* The ability to develop creative solutions for complex problems
* A strong motivation for achieving results and the desire to win
* A passion for providing exceptional guest service
* A demonstrated ability to develop teammates and be part of a team
* Outgoing personality with expertise at developing relationships (i.e., a people person)
* Exceptional oral and written communication skills
* Excellent negotiation and presentation skills
* Teamwork skills, including the ability to delegate and resolve conflicts
* Valid drivers license & background
****Compensation & Benefits:****
* Competitive compensation and benefits packages
* Flexible work hours and Life Time Off (LTO) eligibility to promote a healthy work/life balance
* Employee stock program - were all owners here!
* Opportunity to work with an all-hands-on-deck, collaborative group in a growing start-up environment!
gettacar is committed to celebrating diversity and strives to create a culture of inclusion and acceptance for our employees. gettacar is proud to be an Equal Opportunity Employer and does not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status