Job Details
Manager Notes:
Local candidates only - onsite work required.
Data/data warehouse knowledge is a big plus.
ITIL/SCRUM methodologies are a necessity.
Sunrise Data Warehouse Project.
Job Responsibilities:
Creates and executes project communication plan. Develops and communicates project goals, responsibilities, expectations, risks and feedback with all parties in a timely manner.
Sets and manages customer and stakeholder expectations specific to the project .
Communicates project direction, approach, priorities, events and status to all project resources and business sponsors.
Builds working relationships with team members, vendors and other departments involved in the projects Influences decision-making on projects; works with key stakeholders, sponsors and senior management to secure acceptance and approval of deliverables.
Analyzes and selects appropriate project management methodologies to develop plans, assign roles and responsibilities, manage tasks and deliverables, authors improvements to methodologies.
Develops project charter, budget and work breakdown structure (WBS) and other required components of the project plan (change management plan, scope management plan, cost management plan, risk management, procurement management plan, stakeholder management plan, communications management plan, quality management plan, human resource management plan).
Identifies needed resources, negotiates use of those resources, assigns responsibilities and develops timeframes to facilitate successful completion of project activities and deliverables.
Manages execution of project plans to support the ongoing needs of the IT department s customers. Tracks and monitors project health utilizing standard metrics for schedule, scope, budget and stakeholder engagement; Tracks actual results to plan and analyze impact to report status: takes corrective action.
Assures all necessary project deliverables are completed according to specification in the quality plan. Manages the stated scope and requirements assuring project changes are highlighted, understood and approved by the project sponsor
Assesses and mitigates project risks and issues; engages project team to identify and resolve problems
Leads and motivates project team to meet specific deadlines while meeting customer satisfaction expectations
Lends expertise to teams and task forces
Coordinates and facilitates lessons learned sessions for all projects, identifying opportunities for continuous improvement
Ensures project team(s) effectively utilize internal project management process and documentation standards
Actively participates and contributes to PM Community of Practice
Mentors and coaches junior team members.
Collaborates with Project owner to develop project budget
Manages project costs and forecast to budget
Identifies and manages budget risk
Collaborates with Project Owner to identify and quantify impact of project changes on budget.
Skills:
Customer Service: Must possess an aptitude for patience, professionalism, tactfulness and empathy. Must be enthusiastic and committed to helping others and exhibit the ability to quickly assess the specific needs of the customer to determine an appropriate course of action. Must be able to quickly defuse stressful or anxious situations.
Demonstrated skills in project management and analysis, negotiation, leadership and team building, client relationship management, process improvement, strategic planning
Proven ability to creatively solve problems and to influence outcomes through persuasion, effective communications and relationship building.
Strong familiarity with project management software such as MS Project
Demonstrated leadership qualities such as conflict/issue resolution Ability to organize and work effectively in a matrix organization with cross-functional project teams from various departments and locations
Excellent organizational and communication skills, both verbal and written
Ability to work independently
Ability to learn quickly and adapt to new circumstances
Ability to work extra hours and adjust schedule and recognize the need to do so
Ability to adjust to changes in priorities and demands on time
Demonstrated ability to manage environments and leadership using metrics
Ingenuity and flexibility is expected
Education/Experience:
Experience in a matrix management structure in which you rely on other leaders for delivery of portions of your service
Experience with ITIL framework
Experience using project management and various systems development methodologies including Agile techniques
Experience in a clinical support IT environment
Experience in a higher education technology environment
PMP or MPM certification
Experience managing project(s) that resulted in providing a new service.
Bachelor s degree plus 4 years of relevant experience or equivalent combination of education and experience preferred. Relevant experience includes leading work (or projects) in the IT industry; demonstrated technical and/or business expertise; demonstrated experience achieving resolution to complex technical or business issues, and providing direction and leadership to a project team