Job Details
Guest Services Supervisor - NEW Zoo (LTE) | Make a Difference Today! page has loaded. Guest Services Supervisor - NEW Zoo (LTE) | Make a Difference Today! page has loaded. ** Guest Services Supervisor - NEW Zoo (LTE)**
**Guest Services Supervisor - NEW Zoo (LTE)**
Salary $9.05 Hourly Location 4378 Reforestation Rd. Green Bay, WI Job Type Limited Term Employment Department Zoo Job Number 202####### Closing Continuous Job Summary Assists in sales, customer service, and oversight at park concession operations. Operates safari train and zoo carrousel. Services zoo vending machines (soda, candy bar, animal feel, telescope and penny vendor). Essential Duties Assists in all aspects of general park concession operations. Operates and oversees safari train and zoo carrousel. Sells concession items in a friendly and courteous manner according to established guidelines. Answers inquiries and directs the public in a professional manner as needed. Cleans and maintains all assigned concession areas in an orderly and sanitary condition. Assists Operations Manager in inventory, stocking, ordering product, displays, preparation, and other related duties. Counts and deposits revenues according to established guidelines and procedures. In absence of Operations Manager, oversees the work of Concessionaire I employees, volunteers, and other concession personnel; ensures concessions are operated according to established guidelines and procedures; and all assigned facilities are maintained in good order. Performs related functions as assigned. Minimum Qualifications Required Education & Experience:
Must be 18 years of age; High School Diploma; or any equivalent combination of education, training, and experience which provides the necessary knowledge, skills, and abilities. Retail or food industry experience desirable. Licenses and Certifications: Valid Wisconsin Driver's License Knowledge, Skills & Abilities General knowledge of basic math, reading and accounting. General knowledge of proper hygiene and health. General knowledge of State and local health codes pertaining to the food industry and amusement parks. Knowledge of and ability to utilize a computer and required software. Skill in customer relations and organization.
Ability to perform medium manual labor. Ability to perform basic math and accounting functions. Ability to operate a cash register and other concession devices. Ability to oversee, organize, coordinate, train and assign work to subordinates and volunteers when needed. Ability to communicate effectively both orally and in writing. Ability to follow detailed instructions which may be oral and/or written. Ability to maintain accurate and current records. Ability to answer inquiries, complaints, and give directions effectively and with tact and courtesy. Ability to establish and maintain effective working relationships with staff, volunteers, and the public. Ability to operate food preparation/dispensing/vending equipment. Ability to work the required hours of the position. Limited Term Employees are not eligible for benefits.
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