Job Details
** Store Manager (04260 FT Store Manager RNA (301)) Sparks, NV**
**Job Category****:** Thrift Stores - all positions **Requisition Number****:** STORE02711 Showing 1 location **Job Details**
**Description**
**POSITION:** **Store Manager**
**DEPARTMENT:** Reno ARP - Stores
**SUPERVISOR:** Director of Operations
**STATUS:** Non-Exempt / Hourly / Full Time
**The Salvation Army Mission Statement:**
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
**BASIC PURPOSE**
The primary function of the Store Manager is to assist The Salvation Army in the operation of the Thrift Store for the Reno Adult Rehabilitation Program. This position description is a broad outline of responsibilities.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
* Oversight of day to day store operations, including adherence to budgeted income and expense goals. Monitor sales, suggesting ideas for betterment of sales to management.
* Oversee the compliance of all operational policies and procedures. This includes, but not limited to, discount policy, rag-out procedures, production/sales accountability and proper money handling.
* Work in conjunction with the warehouse staff to maximize the efficiency of the donation pick-up and store delivery operations. This includes, but not limited to the processing of donated goods for sale, disposal/recycling of goods not appropriate for sale, and protocol of disbursement of said items. Make sure store is well stocked.
* Assist Staff and customers with questions and concerns. Resolving complaints in a courteous manner while adhering to policy.
* Ensure the store is always clean and orderly.
* Manage personnel. Training them in a manner to optimize their abilities for the betterment of the operation, stressing the importance of prompt courteous assistance to all customers. This includes the recruitment of new hires, community volunteers and court appointed individuals.
* Ensure that paperwork is submitted and bank deposits are done daily.
* Submit payroll information for store in a timely and efficient manner.
* Assist Staff and customers with questions and concerns. Resolving complaints in a courteous manner while adhering to policy.
* In accordance with The Salvation Armys standards, implement progressive discipline measures to ensure the compliance of policies and procedures. Recommend disciplinary actions, up to and including termination to supervisor.
* Attend all staff meetings, as requested.
* Other duties as assigned by supervisor.
**KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS**
* High School Diploma or equivalent
* Five (5) years supervisory experience in retail store operations.
* Current Nevada drivers license
* Ability to speak and write the English language at a high and professional level
* Minimum two (2) years Secretary/Administrative Assistant experience
* Computer literate, in Windows environment (Microsoft Office), Publisher, Access and Outlook preferred
* Excellent communication skills, both written and verbal.
* Excellent and professional telephone etiquette and presence
* Excellent organizational skills
* Strong ability to utilize a high level of time management and handling multiple tasks
**PHYSICAL REQUIREMENTS:**
* Physically able to bend, kneel, stoop, walk, squat and stand for up to eight (8) hours a day, on a non-continuous basis.
* Ability to lift forty (40) pounds.
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed would not result in undue hardship.
Yes . Ability to travel as needed. Valid Driver's License required. **Travel Required**
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Required**
High School or Equivalent or better.
**Experience**
**Preferred**
**2 years:** Secretary/Administrative Assistant experience.
**5 years:** Supervisory experience in retail store operations.
**Licenses & Certifications**
**Required**
Motor Vehicle Check
Driver's License
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)