Job Details
** Tasting Room Concierge at Stags Leap Wine Cellars**
**Job Category****:** Retail **Requisition Number****:** TASTI002417 Showing 1 location **Job Details**
**Description**
**Tasting Room Concierge** to serve as one of our guests first impression as they walk into the winery.
**What we offer:**
* Competitive base pay (DOE), ability to earn tips, club referral bonus, monthly bonus incentives for site performance
* Outstanding discounts for wine, merchandise and more
* On the job training and growth opportunities
* Commitment to providing a safe and healthy environment, ensuring all safety protocols are rigorously adhered to
**What you will do:**
* Greet all guests and provide a summary of the winery, provide direction appropriately
* Provide customer assistance, ring purchases for wine, merchandise, memberships, and tasting fees
* Provide accurate information about the company/winery to guests, encouraging guests to join our wine club and mailing list
**What you will bring:**
* At least one year of customer service experience, hospitality/retail/restaurant preferred
* Strong communication skills, customer service skills and ability to sale
* Ability to work in a fast-paced, changing environment, and able to multi-task
* Must be flexible and available to work varied hours/days of the week
* Must be at least **21** years of age
* Food Handlers Permit
Stags Leap Wine Cellars is a luxury wine estate that is proud to call Napa Valley our home. We are best known for producing the Cabernet Sauvignon that beat the best of Bordeaux in the 1976 Judgment of Paris. Today, we specialize in Cabernet Sauvignon but also produce Sauvignon Blanc and Chardonnay and several wines that are only available direct to consumer. Our wines are a force for gatherings and conversations to serve the well-being of our consumers, our communities, and our land. This approach has resulted in our ability to offer consumers outstanding and distinctive wines from one of the best regions in world.
**EOE**
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Required**
High School or better.
**Experience**
**Licenses & Certifications**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)