Job Details
What s the job?We are a growing Company building our Wood Center of Excellence for our wood ceilings/panels offerings.- In line with this, our Strongsville Ohio location is currently recruiting a Senior Project Manager.The position is salaried exempt and reports directly to the Director of Preconstruction Specialties Products.- Acting as the primary point of contact for customers, this position manages the execution of Specialties wood ceilings/panel orders from Sales to closeout. -Project Management- Manages project activities from purchase to completion, ensuring adherence to project timelines, payments and logistics.- Collaborates with cross-functional teams, including Operations, Estimating, Design Engineering, Product Engineering and Purchasing to coordinate project activities and resources.- Validates project plans and scheduling to incorporate any changes by customers- Manages effective project implementation and delivery to ensure customer satisfaction- Tracks/monitors project execution to make sure customer requirements are met- Informs project status, scheduling and key customer issues to site management on a regular basis- Assist in implementing best practices and standard operating procedures to optimize project--- management and customer service delivery.- Monitor inventory levels against order volumes; make recommendations for re-order to ensure agains schedule delays.Prepares reports as required defining project progress, problems and solutionsCustomer Care, Service and Support- Serves as the primary point of contact for customers, providing timely and accurate responses/updates on--- customer inquiries, project status, milestones and deliverables-- Coordinates with customers to develop project plan including project scope, release schedule, milestones, deliverables, etc.- Identifies opportunities to streamline and improve customer service processes, workflows, and---- systems to enhance efficiency and effectiveness.What do you bring?Bachelor s degree or equivalent experience in Business Admin, Marketing, etc. required7 or more years in project management/customer experience requiredExperience in manufacturing/building materials industries (wood) preferredDemonstrated ability to build/maintain customer relationships requiredAbility to read/interpret technical information (architectural drawings, technical information) requiredProficiency in Microsoft Office Suite requiredFamiliarity with SAP or other ERP systems preferredCome be a part of our bigger purpose to change the world!Why work for us?At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products-make the world a more beautiful, safer, and sustainable home ( .Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.What are our perks?We provide unique options to fit your unique lives! Our Total Rewards Program is customizable to accommodate your needs. Our menu of flexible options ( includes, but is not limited to:Excellent healthcare options: Medical, vision, prescription & dentalFamily Focus & Balance: Parental leave, paid time-off and Employee Assistance ProgramFinancial Security: Competitive 401(k), Company-funded Retirement Accumulation Plan and Employee Stock Purchase Program (PEG)Tuition Reimbursement: Continuing education for every season of your careerPet Insurance options: Insurance plan & prescription discount program for your furry friendsEmployee Recognition ProgramsPerkSpot: Our exclusive one-stop online discount marketplaceLiveWell: Rewarding you for living a healthy lifestyle