Job Details
About us
At Undocked we help companies excel in ecommerce by delivering bespoke optimizations and cutting edge analytics. Our experiences in retail and supply chain product strategy, technology and operations have helped organizations succeed in their ecommerce and digital transformation journeys.
Job Summary
Undocked, an ecommerce optimization and analytics company, is seeking a Order management system Product Manager to improve the customer experience through product requirement analysis and feature planning and execution. This role requires close collaboration with business teams, application development teams, and security to align product strategy with business strategy.
Roles and Responsibilities
- The Order Management system Product Manager will be responsible for developing a deep understanding of business processes for the domain, driving prioritization of product capabilities, and collaborating on cross-domain activities.
- Additionally, the Product Manager will represent the domain during enterprise planning and discovery and manage stakeholder expectations to ensure that backlog and delivery align with product strategy.
- They will also represent the business throughout the technology development process and work with agile practitioners and engineering teams to improve the overall delivery lifecycle.
- The ideal candidate will have a degree in Computer Science or Engineering fields or equivalent years of experience, with 5+ years of experience in scrum/agile development methodology and product ownership.
- They should have a background in designing solutions for inventory and omnichannel organizations and possess analytical and critical thinking skills. Experience supporting, mentoring, and managing product owners.
- This is a full-time, mid-senior level position, with a hybrid remote work setup, primarily based in Atlanta, Georgia.
Strategic
- Translate business strategy into technology product Strategy
- Own product roadmap
- Maintain knowledge of competitive landscape and technology innovations
Execution
- Develop deep knowledge of business processes for the domain
- Drive prioritization of product capabilities
- Collaborate and drive cross-domain prioritization and sequencing of activities
- Create/document/track KPIs to measure relevant business goals for the domain
Stakeholder Management
- Represent domain during enterprise planning and discovery
- Manage stakeholder expectations to ensure scoping aligns with product strategy
- Provide regular updates to product roadmap
Tactical
- Represent business throughout technology development process
- Document requirements (functional and non-functional) via epics and user stories
- Maintain and prioritize product backlog
- Track releases and communicate delivery roadmap
- Plan and conduct user showcases and acceptance testing
Desired Qualifications & Experiences
- Degree in Computer Science or Engineering fields or equivalent years of experience preferred
- 5+ years experience in scrum/agile development methodology.
- 5+ years experience participating in product backlog prioritization and grooming/refinement
- 5+ years of product ownership and helping drive road-mapping, planning and delivery in an agile environment.
- 5+ years Experience working with OMS/DOM and exposure to Retail with focus on Order Management, Fulfilment, Shipping modules. For e.g., Sterling OMS, Dynamic 365(Dynamic 365 is a plus)
- 5+ years experience designing processes and solutions for an omni channel Organizations is a plus.
- Demonstrated experience with analytical and critical thinking skills; ability to use data to break down complex problems and formulate plans.
- Experience supporting, mentoring and managing product owners is a plus
- Strong Experience in the B2B wholesale business is a plus
- Experience in automotive parts industry a plus
- Excellent oral and written communication
- Analytical and problem-solving skills