Job Details
**Registration and Event Support Specialist**
Opened Recently Chronotrack Location Evansville, Indiana, United States of America Category General & Events **Job Id** R-56170 **Posted Date** 01/24/2022 **Job Type** Full time JOB DESCRIPTION As a wellness pioneer, Life Time is reshaping the way consumers approach their health by integrating where we move, work and live digitally and physically all with the primary goal of helping people lead healthy, happy lives. Life Time is committed to an inclusive culture that welcomes and respects everyone. We promote an inviting community that supports all people on their path to a healthy way of life.
**Position Summary**
The Chronotrack Registration and Event Support Specialist position is a customer service position for our web-based registration and event management system that will work closely with our sales team to support our event timing partners, event directors, and participants. This position will also include supporting users of our sister company, Athlinks, the most comprehensive database of endurance race results and Athlete histories in the world.
**Job Duties/Responsibilities**
* Provide customer service for our web-based registration and event management system to participants, event timers, and event directors over the phone and through email
* Provide customer service for our sister company, Athlinks, to event participants, event timers, and event directors
* Work with our internal accounting team to onboard and set up client accounts
* Work with our sales team to assist with event onboarding and event director relationship management
* Handle participant issues regarding account creation, registration, event results, and scoring
* Assist with and the creation and maintenance of registration forms for events
* Manage and assist with complex event registrations
* Identify, document, and escalate platform issues and defects
**Minimum Required Qualifications**
* Associates Degree or equivalent work experience
* Demonstrated commitment to high-level customer service and satisfaction
* Strong Communications Skills Verbal and Written
* Internet proficiency and familiarity with different browsers
* Proficiency with Microsoft Office and/or Google Doc Editors
* High energy level, strong team player, and work ethic
* Ability to excel in a self-directed work environment
* Demonstrated ability to build and maintain positive, constructive working relationships
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
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