Job Details
** Customer Service, Bid Coordinator**
Elkhart - EB Exempt Associate **About The Position**
**Meet the Smart Safety Company**
At Safe Fleet our name says it all we are redefining what Fleet Safety means with one-stop access to customized, integrated, and intelligent solutions that answer todays safety needs and anticipate tomorrows challenges. By making fleets smarter, we make them safer.
Weve worked to build an integrated safety platform for fleet vehicles of every type School Bus, Transit, Fire, EMS, Law Enforcement, Work Truck, Truck & Trailer, Waste & Recycling, Industrial, and Military.
Were driving safety forward in everything we do and were looking for innovative, enthusiastic self-starters to join us.
**Work for the Smart Safety Company**
**Location:** Elkhart, Indiana
**Summary**
The **Customer Service, Bid Coordinator** is responsible for managing and distributing customer Request for Quotes (RFQs) by assembling appropriate personnel and providing relevant product and business knowledge. The Bid Coordinator will perform primary tasks to achieve objectives through long term marketing strategies and short term, tactical sales policies. The Bid Coordinator is accountable for all basic administrative Sales Force functions including identifying opportunities to move projects forward and take the initiative to lead them in shared goals, including account maintenance.
* Researching Solutions from Product Offering
* Quote Development
* Communicate & Collaborate with cross functional team to respond to RFQ
* Manage proposal development process
* Create Reports/Dashboard for Sales Leadership
* Maintain functional area of data management including accounts, contacts, leads, opportunities, quotes
* Manage migration and data cleansing
* Participate with cross functional teams that address strategic business issues
* Provide support to users in day-to-day tasks
* Audit Orders
* Assist with training & administration of systems
**SUPERVISORY RESPONSIBILITIES:**
* This job has no supervisory responsibilities
**COMPETENCIES:**
To perform the job successfully, an individual should demonstrate the following competencies:
* Self-Starter
* Ability to work under pressure with cross functional team
* Strong Written and Verbal Communication skills
* Results Driven
* Critical Thinking
* Profit Directed
* Exceptional Organization & Prioritization Abilities
* Ability to research solutions, think creatively and innovatively
* Process Oriented
* Concern for safety
* Continuous learning
**QUALIFICATIONS:**
* 2 years' customer service/inside sales experience
* 1 year Sales Force CRM
* Experience reading and analyzing request for quote (RFQ)
* Microsoft Excel required - Word (completing templates), Excel (downloading data from Infor ERP XA Power-Link and manipulating using filters and sort)
**LANGUAGE SKILLS:**
* Ability to read, write, speak, and comprehend English
* Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization in person, on the phone, and in writing
**COMPUTER SKILLS:**
* Internet based software - Sales Force, Sales Order Planning software
* Order processing software - Infor ERP, XA Power-Link
* MS Office - Word (completing templates), Excel (downloading data from Infor ERP XA Power-Link and manipulating using filters and sort)
**PHYSICAL DEMANDS:**
* The employee must have adequate hearing and visual acuity.
* The position requires being seated a good portion of the day.
* Employee may occasionally lift and/or move up to 25 pounds.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**PPE REQUIREMENTS:**
* In compliance with OSHA standards it has been determined that Safety glasses and footwear are required on the plant floor
* Current Covid-19 precautions are in place and include social distancing and mask mandates
**WORK ENVIRONMENT:**
* The noise level in the work environment is usually moderate
* Working environment is in an air-conditioned cubical with occasionally physically going into an unheated/air- conditioned manufacturing/warehouse setting where the employee may be exposed to dust, odors, oils, cleaning solvents, lubricants, or noise
* Up to 10% travel may be required
**WORK HOURS:**
* Expected to work 40+ hours weekly
* Typical office hours are worked between 7am-6pm Monday thru Friday
* Work hour requirements could vary with business needs
**At Safe Fleet, you are empowered to build a career that will take you where you want to go. You'll enjoy the freedom to explore new projects, the support to think outside the box and the tools necessary to achieve personal success. We offer a comprehensive compensation package, including Medical, Dental, 401K and bonuses.**
We're a background check and pre-hire drug screen company where allowed by law.
*We do not discriminate in hiring or employment on the basis of race, color, religion, gender, marital status, national origin, sexual orientation, age, disability, ancestry veteran status or any other status protected by law.