SYSTEM ANALYST


Job Details

Description

General Statement of Duties and Distinguishing Features of Class

The primary duty of the individual in this position is to manage the City Systems for the City of Mason including databases and GIS systems.

Work involves responsibility for planning, scheduling, organizing, and supervising the activities concerned with the city systems, functions, review and recommendation of systems request, as well as a wide range of technical projects or studies on issues affecting the operation of the city's systems.

This is a public service job based in trust, credibility, and competency. It is a critical requirement of this position that the incumbent displays the desire and ability to perform and behave (on duty, as well as off duty) in a manner that does not damage or endanger the loss of trust with the public, co-workers, and other public safety forces. Candidate must meet the following qualifications and requirements at time of appointment.

Examples of Work (Illustrative Only)

  • Identifies and manages a wide range of projects and studies, determines alternatives, and recommends solutions;
  • Manages the city's systems composed of the following: CMI, Rec Trac, City Website, Accela,
  • Manage and provide Geographic Information System (GIS) services and its development for the City;
  • Develops, plans and supervises implementation of system designs related to internal and external communications systems;
  • Conducts periodic meetings with employees to share information, get ideas and feedback, plan for future projects, needs of the department and build a team environment;
  • Manage the City's Intranet to allow space for all City employees to access needed HR forms, phone directory, and city-wide material etc.;
  • Develop and maintain City Knowledge base, as well as manage the Document Management Systems for the City;
  • Represents the department in meetings with private and public organizations in order to present information, protect, and lobby for the interests of the organization;
  • Assists in preparation of budgets and recommendations for budget purposes;
  • Completes performance appraisal as assigned;
  • Initiates and reviews contracts, purchase orders, permits, and related documents as instructed;
  • Attends seminars, workshops, training sessions, staff meetings, to remain knowledgeable and current of proper procedures and methods of operation;
  • Coordinates capital improvement projects as directed;
  • Performs other duties as may be assigned.

Skills, Knowledge, and Abilities: The following is preferred
  • Knowledge of database principles, network security, project planning, and best practice procedures;
  • Knowledge of business administration and general management principles and practices;
  • Knowledge of the materials, methods, and practices used in the construction, maintenance, and repair of computers, systems and equipment;
  • Ability to communicate clearly and effectively, orally and in writing, with co-workers, business associates, and others;
  • Develops and maintains good public relations with all department heads, vendors, suppliers and other professionals;
  • Ability to plan, coordinate and direct special projects and studies;
  • Knowledge of personal computers, including computer hardware, operating systems, software packages, printers and networking;
  • Ability to stay current on new and evolving technology;
  • Ability to troubleshoot and diagnose network server-related problems;
  • Ability to communicate technical information to non-technical employees;
  • Strong internal customer service orientation.


Requirements

Training/Education Qualification:
  • BS in Systems Analysis or computer-related field
  • Experience in customer service
  • Troubleshooting (both hardware and software)
  • Familiarity with ASP, VBScript, JAVA, Cisco networking devices, VMWare, CallManagers, Entre, Milestone, Progress, SQL, GIS, and Microsoft software.

Physical Requirements:
  • Able to sit for long periods of time working on intricate keyboarding or wiring.
  • Lift up to 50 lbs. of equipment independently.
  • Normal visual acuity to see objects up close or at a distance, with or without correction, or with or without reasonable accommodation.
  • Auditory acuity to hear alarms, pagers, cell phones, telephones, etc. with or without reasonable accommodation.
  • Manual dexterity to perform software and hardware set up, maintenance, upkeep and teardown.
  • Climb ladders, stairways, stooping, bending and standing for extended periods of time may occur, etc.
  • Ability to mentally handle associated tasks, problems, solutions, and all other mental tasks associated with positions of this nature.


I understand this position is a position at will, and nothing in this job description and no oral statements made to me in connection with this job description can be construed as a contract of employment.





 CITY OF MASON

 06/15/2024

 Mason,OH