Job Details
POSITION SUMMARY: This position is responsible to prepare and repair coaches and document all work performed on a repair order.
ESSENTIAL JOB FUNCTIONS
- Manage work assignment including flag time, cause and correction documentation, escalation to supervisors when repair time will exceed allotted time
- Experience performing Pre-Delivery Inspections to prepare an RV for customer delivery\
- Knowledge of electrical and electrical diagnostics
- Including: 120AC and 12DC
- Inverters and converters
- Basic knowledge of AC electrical system theory and testing
- Inspect and complete battery maintenance
- Perform engine and generator oil changes
- Perform chassis lube
- Basic woodworking, cabinetry and skills
- Experience inspecting, diagnosing and determining repair or replacement of all major systems and components found in an RV
- Including but not limited to: Brakes, hydraulic systems, air conditioners, furnaces, water heaters, refrigerators, stoves, plumbing, slides, jacks, and LP/propane
- Completing preventative maintenance on various RV components
- Including but not limited to: fuel filter, air filter, hydraulic filter, water separator, air dryer service, axle seals, slide & jacks, brakes, and exterior sealant
- Experience installing RV accessories
- Including but not limited to: Hitches, brake controllers, slide out toppers, satellites, furniture, awnings, back up cameras, Wi-Fi extenders, mattresses, appliances, and vent covers
- Perform tire & brake checks
- Understanding and compliance with OEM and vendor warranty procedures
- Basic understanding of generator operation and maintenance procedures
- Maintain a safe and clean work environment
- Ensure the proper use, care and storage of all tools and equipment
- Provide high level quality repairs on all work assignments
- Attend all company required meetings and training
- Additional responsibilities as requested or required
QUALIFICATIONS AND EXPERIENCE
- Minimum 1-year service technician experience or related fields preferred
- RVIA certification helpful but not required
- Prior technical experience in electrical, plumbing, or carpentry is highly desired
- Valid Driver's License and clean driving record to meet insurance requirements
- Must provide own tools
- Must have excellent customer service and communication skills, both verbal and written
PHYSICAL REQUIREMENTS
- Availability to work more than 40 hours a week including nights, weekends, and whenever needed to meet business needs
- Flexibility to cover changing work schedules as needed
- Ability to lift to 70 pounds
- Ability to repeatedly bend, stoop, reach, climb stairs, push and pull
- Must be able to stand / walk for extended periods of time
- Potential exposure to heights and hazards
- Exposure to environmental conditions include heat, cold, humidity, noise, dust and wetness
- Ability to work in changing climates and work outside for extended periods
- Ability to perform essential functions with or without accommodation
EDUCATION
- High School Diploma or equivalent