Job Details
Position Overview: To develop sales leads by identifying and pursuing consumers that may benefit from Open Systems Healthcare s mission statement. To oversee the branch office sales and billing in addition to, but not limited to supervision of sales staff and relationship management.
Essential Job Functions:
- Responsible for Performance Management of Sales and Clinical (if applicable) staff (establishing, mastering, counseling, and correcting) to develop and control sales and service.
- Collaborate with the Branch Manager in the selection of internal staff to fit office staffing needs.
- Direct and coordinate sales activities for the branch office to meet goals.
- Oversee branch office business development, including identifying and pursuing growth opportunities to work towards goals.
- Produce and participate in marketing initiatives to spread awareness about OSH and its services.
- Acquire and retain key accounts, including but not limited to cooperation with insurance companies and managed care organizations to develop provider contracts.
- Oversee branch billing including linked activities such as claims management and fiscal reconciliation in compliance with regulation and company standards (ex: including but not limited to managing eligibility issues, and resolving over authorization issues)
- QAPI (Quality Assurance and Performance Improvement) management-implementation and oversight, participate as active peer review committee member (if applicable)
- Supervise fiscal management, billing, and reconciliation of the branch office.
- Oversee determination and management of direct care staff wages.
- Manage interpersonal relations of branch office employees.
- Assure appropriate staff supervision during all operating hours.
- Establish and maintain effective channels of communication within the organization and externally.
- Represent OSH appropriately in the community.
- Supervise and assure office compliance with Federal, State, Local laws and provider qualifications and State requirements and regulations.
- Enforce and comply with all OSH policy and procedure requirements.
- Follows Open Systems Healthcare s Policies and Procedures.
- Other job functions determined to be relevant to the position by OSH.
Education and Experience
- Business Development.
- Team Building.
- Basic understanding of Microsoft Office.
- Must have a reliable form of transportation.
- 1-3 years of experience in customer service, sales, case management, and healthcare.
Core Values
- Teamwork (We Is The New Me): Works collaboratively together with others to achieve group goals and objectives
- Accountability (Celebrate The Wins; Be Aware Of Weaknesses): Takes personal responsibility for the quality and timeliness of work and actions, and achieves results with little oversight.
- Conscientious (Do The Little Things...All Of Them): Conscientious in work ethic and interpersonal management
- Motivation (Know The Why): Focuses on results and desired outcomes and how best to achieve them. Gets the job done.
- Critical Thinking and Complex Problem Solving (Work The Problem): Resolves difficult or complicated challenges.
- Development and Continual Learning (We Don't Set Your Limits; You Do): Displays an ongoing commitment to learning and self-improvement.