Job Details
**Job Description**
Job Title Business Application Support Specialist Location Telecommute **Hiring Range: $4,500 - $7,000 Monthly**
**Business Application Support Specialist** for NDIT and other state agencies. The successful business application support specialist will be a leader who enjoys working with people in a collaborative environment, who can learn quickly in a rapidly changing technology landscape, and who embodies the core values that we follow as public servants for the State of ND: Gratitude, Humility, Curiosity, and Courage.
**Summary of Work:**
The **Business Application Support Specialist** will provide support and administration to North Dakota IT healthcare business applications. The successful candidate will serve as a liaison between the IT department and Department of Health (DOH) to align system design with operational processes. The **Business Application Support Specialist** must possess strong research and data-gathering abilities with the ability to interpret data to develop and implement policies, procedures, or solutions in a healthcare setting. The **Business Application Support Specialist** will ensure that the software build meets organizational goals and external mandates such as HIPAA and Meaningful Use. The **Business Application Support Specialist** will also need to have strong communication skills in responding to customer inquires as well as communication priorities and issues to stakeholders.
**Duties and Tasks**
* Maintain strong technical knowledge and understand of the IT healthcare business applications.
* Identify, analyze, and gather business requirements and develop technical specifications.
* Assist with after hours maintenance activities and participate in on call rotation.
* Monitor system effectiveness and/or performance to determine if there are any potential problems, report critical findings to peers and/or manager and resolve somewhat complex problems.
* Develop and maintain test scripts to reflect proposed workflow solutions.
* Review and test changes, interfaces, data conversion, enhancements, and each new release as assigned.
* Provide on-site support for application during implementation and upgrades.
* Monitor, coordinate and resolve incidents and/or changes request by customers.
**Minimum Qualifications:**
* Be able to participate in an on call rotation 24/7 when scheduled.
One of the following:
* **Bachelors degree** in Network Systems, Computer Science, or Data Systems Design and **one year of** experience in the evaluation and analyses healthcare applications
* **Associates Degree** in Network Systems, Computer Science, or Data Systems Design and **Three year of** experience in the evaluation and analyses healthcare applications
* **Five years of** experience in the evaluation and analyses healthcare applications
**Preferred Qualifications:**
* Knowledge of scripting languages (Python, C#, SAS, SQL)
* Knowledge of Power BI
* knowledge HL7 Messaging
Please make sure that your resume includes information to demonstrate how you meet the minimum qualifications as posted. Your work history will not be given credit if North Dakota Information Technology cannot determine that you meet the minimum qualifications.
All application material must be received on or before the closing date by 11:59 pm and must include the following documents:
* Resume
North Dakota Information Technology does not offer or provide sponsorships. Applicants must be legally authorized to work in the United States.
For more information or if you need an accommodation, please contact: Trish Moch, North Dakota Information Technology: Email: phone: (701) ###-####, fax: (701) ###-#### or TTY: 1-800-###-#### or local at (701) ###-####
Job Announcement Status can be viewed at:
* Learn more about NDIT at:
* Learn more about Employment Benefits at:
* Visit North Dakota State government: