Justice Services Department Director


Job Details

Job Title: Justice Services Department Director

Department: Justice Services

Hiring Range: $111,631.79 - $137,214.11

Compensation Grade: 3014

Compensation Pay Range: $111,631.79 - $173,029.28

Posted Internally and Externally

Job Posting End Date: June 23, 2024

Buncombe County Government is hiring for a Justice Services Department Director. This department supports the Buncombe County criminal justice system with emphasis on strategies that are cost effective, prioritize public safety, provide resources to law enforcement and the courts, and support our community navigating the justice system. Justice Services manages several criminal justice programs and services from pre-arrest diversion to re-entry services: the Family Justice Center, Jail Diversion and Re-Entry Services, the Justice Resource Center, Pretrial Services, Treatment Courts and Juvenile Crime Prevention Council. Justice Services' key projects include: administering the Safety and Justice Challenge Grant, Community Violence Prevention, the Still Standing Project, and the School Justice Partnership program. More information about Justice Services is available at this link.

This position works out of the Justice Complex at 60 Court Plaza, Asheville NC 28801.

Purpose of the position:

The purpose of this position is to set a clear vision, direction, and action plan for the Department of Justice Services, as well as to lead the County's strategic efforts in the area of criminal justice programming and initiatives, working collaboratively with partners to enhance the efficiency and effectiveness of the Buncombe County criminal justice system.

Minimum Education, Training and/or Experience (required at time of hire):

Bachelor's degree in public administration, criminal justice, sociology, human service, or similar field and seven (7) years of experiences in a related field including at least three (3) years managerial, supervisory, or executive experience; or an equivalent combination of education and experience.

Additional Training and Experience:

  • Experience developing and implementing evidence-based programs.
  • Experience in racial equity and community engagement.


Essential Functions:
  • Provide oversight and supervision for the justice program including but not limited to: adult diversion services, re-entry services, treatment courts, pretrial services, victim support, offender accountability services and juvenile justice system coordination and services.
  • Work collaboratively with multiple County departments and partners to develop strategic work plans, policies and procedures; collaborate with governmental, judicial, and private agencies to coordinate services and assist in the resolution of problems, questions, or requests related to services provided.
  • Provide direct and indirect supervision to staff assigned to the Justice Resources Department ensuring adherence to established policies, procedures, and standards.
  • Provide staff with strategic, practical and professional guidance and support to ensure clear, accurate and timely public information is made available.
  • Research and analyze critical issues identified and recommend programmatic, policy, procedural, or legislative changes to criminal justice practices and procedures in the County, incorporating concepts of continuous quality improvement.
  • Led efforts to improve the efficiency, effectiveness and fairness of the criminal justice system, including the successfully implementation of grants, programs and policy initiatives; provide professional consultation for councils and other governing committees and subcommittees.
  • Coordinate, evaluate and monitor assigned performance-based contracts and ensure compliance.
  • Provide logistical and staff support to the Justice Resource Advisory Council (JRAC) to include coordinating, planning and implementation of JRAC committees, initiatives and activities.
  • Oversee departmental budget, including planning, preparing, and administering financial and personnel resources to maximize effectiveness within established budgets.
  • Evaluate fiscal and programmatic performance outcomes and ensure accurate and timely reporting and data driven decision making.
  • Perform other related duties as assigned.


Special Skills:
Experience developing and implementing evidence-based programs, experience in racial equity and community engagement, ability to exhibit sound judgement and decision making.

Knowledge, Skills, Abilities, and Other Abilities:
  • Knowledge of local criminal justice systems and county government.
  • Knowledge of principles, practices, procedures and philosophies of public administration, health and behavioral health systems, community-based services.
  • Knowledge of personality theory, interpersonal relations and methods of interpersonal assessment and treatment; human development, mental illness and mental retardation; understanding cultural differences, values and lifestyles.
  • Knowledge of the principles of supervision, training, and performance evaluation.
  • Knowledge of medical terminology and diagnosis and pharmacology; knowledge of medical, behavioral and socio-economic problems and their treatment; local health care, educational, legal, judicial and criminal systems.
  • Knowledge of numerous funding sources and how to utilize them; state governmental and private organizations as well as public, private and volunteer agencies/resources available in the community.
  • Skill in data collection and analysis, with the ability to develop and effectively present information clearly and in a compelling manner to include the preparation, presentation and administration of budgets.
  • Ability and skills to develop, recommend, and implement effective plans and programs and objectively evaluate progress toward goals and timetables.
  • Knowledge of the principles of supervision, training, and performance evaluation.
  • Ability to identify and/or develop new programming to meet system gaps and new funding sources.
  • Ability to successfully foster and maintain relationships with Criminal Justice stakeholders and partners in the community.
  • Ability to analyze administrative and programmatic problems and then develop and implement appropriate strategies to address these issues.


In order to uphold internal pay parity and equity, salaries are non-negotiable for new and current Buncombe County employees. All new employees are paid according to their years of relevant education and experience above minimum requirements for the position and employees have the opportunity to obtain pay increases via cost of living increases and promotions.

Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee's unique experiences, opinions, and perspective.

It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, color, religion, sex, national origin, political affiliation, physical or mental disability, age, veteran status, genetic information, sexual orientation, gender identity or any other legally protected class under federal or NC State law. In addition, Buncombe County expressly prohibits any form of workplace harassment or discrimination.

Applicants for employment are invited to participate in the affirmative action program by reporting their status as a protected veteran or other minority. In extending this invitation, we advise you that: (a) workers (applicants) are under no obligation to respond but may do so in the future if they choose; (b) responses will remain confidential within the human resource department; and (c) responses will be used only for the necessary information to include in our affirmative action program. We are a company that values diversity. We actively encourage women, minorities, veterans and disabled employees to apply. Refusal to provide this information will have no bearing on your application and will not subject you to any adverse treatment.





 Buncombe County

 05/25/2024

 Asheville,NC