Job Details
- Store Leader - 514 Columbia Store Manager (Central District) - 1000515
**Store Leader - 514 Columbia Store Manager (Central District) - 1000515**
* Job Title
**Store Leader**
* Annual Salary
** $42,000/Year - $46,000/Year**
* Location
**2703 E Broadway St., 220 Columbia, Columbia , Missouri**
* Work Status
**Full-time**
* Posted Date
**Dec 17, 2020**
**Job Description**
**Job Description:** Our Store Managers are fearless leaders of our business and at the heart of our Core Values. As a leader of up to 15 employees, they have the opportunity to build a spirited and dynamic team of talented team members that deliver an unparalleled customer experience. Our Store Managers know how to drive a sales culture that put the customer first and our sticklers for operational excellence.
**Key Objectives:**
Deliver Financial Results:
* Meet or Exceed Profitability Goals
* Deliver a culture around Customer Satisfaction that meets the companys expectations
* Deliver on Key Partnership alignments by exceeding unit goals
* Provide a Premium Service environment by delivering on Apple Service Metrics
* Control payroll expenses by meeting or exceeding Payroll as a Percentage of Gross Profit goals
* Maintain an acceptable shrink % as outlined by the company by establishing a culture of operational excellence
Enhance the Customer Experience:
* Deliver a culture where all store employees utilize the Apple Customer Experience program to provide a transformational experience
* Ensure that all store employees are meeting training requirements around our products, services, and operations in order to provide the best possible customer experience
* Ensure that all service employees are current on all required service certifications as outlined by Apple
Enhance the Employee Experience:
* Deliver monthly evaluations to team members with planned and purposeful developmental objectives
* Embrace a philosophy of constantly developing the next level of talent within your store
* Source talent that embraces Simply Macs culture and core values
* Encourage a culture around open and honest feedback amongst the team
BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)
* High school diploma or GED required; 1 or more years of accredited college study preferred
* At least one year of successful retail management experience required
MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES
* Proficient ability to communicate effectively with others using written and spoken English including the ability to provide clear, constructive feedback to team members
* Working ability to work cooperatively and collaboratively with others; conducts working relationships in a manner acceptable to others and to the organization
* Working ability to work under demanding time constraints and production goals
* Possess working analytical, problem solving and decision-making skills
* Proficient customer service skills
* Working ability to model consistently Simply Mac's commitment to a respectful, diverse, inclusive, and collaborative work environment
* Consistently demonstrates a commitment to Simply Mac policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities
* Ability to lift and/or move boxes, totes, and other objects weighing up to 50 lbs., horizontally, and from ground level to a minimum height of 4 feet.
* Working ability and willingness to learn new products and services in a timely manner
* Knowledgeable and willing to learn current and future technology and solutions
**Skills & Qualifications**
Decision Making
Multi-tasking