Job Details
Overnight Front Desk Assistant (Part-time)- Rochester, MN Premier Housing Management is currently seeking a Front Desk Assistant to work at our property in Rochester, MN. The hours are Monday-Friday from
10pm-6am. The primary responsibility of the Front Desk Assistant is to greet visitors, answer phones, keep the building secure, and provide administrative
support to the Property Manager and other site staff.
**Must be comfortable working in a Supportive Housing environment**
This position is eligible for a $500 sign-on bonus after 90 days of work and another $500 after 1 year with us!
Essential Functions
* Monitors the security cameras to identify any areas of concern.
* Conducts regular rounds of the building to ensure the building is safe and secure.
* Provides access to the building as appropriate for emergency personnel, service deliveries, etc.
* Completes logbook entries documenting activities that occurred in the building.
* Maintains the visitor sign-in logbook and updates the Property Manager of visitor issues.
* Answers and directs incoming phone calls, visitors and residents and takes phone messages.
* Receives and assists with resident complaints and reports to the Property Manager.
* Takes down maintenance work order requests.
* Attends to building janitorial needs as directed or in response to an emergency.
* Maintains confidentiality of all correspondence or documents.
* Follows all policies and procedures to maintain a safe and secure environment.
* Complies with all fair housing laws.
* Demonstrates regular and consistent attendance as outlined by company policies and procedures.
* Performs all other duties as assigned by the Property Manager.
Minimum Requirements
* Excellent verbal, written and interpersonal skills.
* Ability to answer a multi-line phone system.
* Ability to respond to high-stress situations in a calm, professional manner.
* Detail-oriented; able to manage multiple projects and/or tasks.
* Demonstrated ability to maintain an accurate filing and record-keeping system.
* Knowledge and ability to work with diverse, economic, racial and cultural populations.
* Knowledge of safety and security processes and procedures.
Education and Experience
* Two years of security experience or equivalent.
* Two years of experience working with a front-desk/property monitoring environment or equivalent.
* High school diploma or equivalent.