Job Details
** PARTS COUNTER SALES ASSOCIATE - $1,000 SIGN ON BONUS**
**Job Category****:** Inside Sales **Requisition Number****:** INSTO002220 Showing 1 location **Job Details**
**Description**
Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring an Parts Counter Sales associate in Fredericksburg, Virginia. The Parts Counter Sales associate position is responsible for assisting customers to identify and order parts using catalogs, internet and Caterpillar ordering system. These roles process orders daily, ensure all pick-up orders are processed immediately, and emergency back orders are processed prior to cut off time on day received. Other duties include effectively marketing parts and service sales, making recommendations for store displays, specials and literature needs, and serving as a back up to other Instore Sales employees. Will perform essential warehousing functions as needed. Seeking candidates with prior experience ordering parts in a service-related industry. Must possess a strong technical aptitude and the ability to understand/practice sales techniques. Previous experience in the Heavy Equipment industry preferred, with a working knowledge of CAT and competitive model parts. College degree a plus.
**We are currently offering a $1,000 sign-on bonus for Parts Counter Sales Associate new hires, payable after 90-days of employment.**
Requirements for the Parts Counter Sales associate positions include:
* Self-starter able to multi-task and handle large volumes of work in a fast-paced environment.
* Must possess good organizational skills with the ability to prioritize competing demands.
* Exceptional customer satisfaction skills and the ability to build solid relationships.
* Must have excellent written, verbal, and telephone communication skills.
* Computer skills are required, including Microsoft products and other applications; able to learn Caterpillars Dealer Business System (DBS) and related rental software programs.
* Able to work overtime as required by job and customer demand.
Physical requirements for the Parts Counter Sales associate jobs, including the ability sit or stand for prolonged periods of time. Able to lift, carry and maneuver items up to 20 pounds in weight. This job description is not intended to be all-inclusive. Additional duties may be assigned.
**Competitive Compensation and Benefits:**
* Health, dental and vision insurance.
* Paid time off.
* 401(k), $0.75 to $1.25 match up to 6%.
* Life and disability insurance.
* In-house training instructors/programs.
* Tuition reimbursement.
* Employee referral bonus program.
* Discounts: cellular phone service, computers, tooling, cars and trucks.
Carter Machinery Co., Inc. is an EEO/AA Employer. All qualified individuals including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law are encouraged to apply.
Carter Machinery is a drug-free workplace.
**Qualifications**
**Skills**
**Behaviors**
**Preferred**
**Detail Oriented****:** Capable of carrying out a given task with all details necessary to get the task done well
**Team Player****:** Works well as a member of a group
**:**
**Motivations**
**Preferred**
**Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization
**Self-Starter****:** Inspired to perform without outside help
**:**
**Education**
**Experience**
**Preferred**
Parts Experience Preferred
**Licenses & Certifications**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)