Job Details
Description:
This position is responsible for ensuring the quality, cleanliness, service, profitability and the efficient operation of the Dining Area while on duty.
Reports to:
Management Team
Daily Responsibilities:
Reflects positively on the company and its staff
Communicates with all guests in a congenial manner
Communicates with all Managers operational issues concerning the quality of service, cleanliness, and efficient operations
Ensures the timeliness of operational deadlines and adherence to the standards of operations of the position set forth in the HostTraining Manual
Identifies areas of need within the beverage service and dining area and correct problems
Communicates the company's marketing efforts to the guest
Contributes to the overall positive morale of the operation's staff
Assists in the completion of the adherence to the staff training program of trainees in the service area
Ensures the safety and security of the restaurant and its staff by adhering to the safety and security procedures of the company
Ensures the safety and security of the guests by adhering to the Responsible Service of Alcohol Policy of the company
All guests and staff members must be treated with dignity and respect
Requirements:
The following is a list of your job requirements.
All Employees are required to be available on Sundays on a rotating basis.
No visible piercings other than ears and nose. Nose rings limited to a small stud in size.
No visible tattoos for service staff which are macabre, violent of distasteful in nature.
Adhere to all safety, sanitation, and administrative procedures
Ability to maintain a positive and professional demeanor while working in a loud, high volume environment
Must be able to work in temperatures which could vary greatly from different sections of the restaurant
Prepared to conduct weekly cleaning and maintenance duties
Prepared and in your workplace at the scheduled time
Answer telephone to provide callers with directions, hours of operation, to go orders, etc.
Answer questions guests have regarding our products or services
Comply with all state and federal law regarding serving alcohol
Maintain proper sanitation standards and keep product stored and prepared in safe temperature zones
Clean and sanitize equipment, utensils, and counter tops following standard procedures to ensure sanitized drinking and eating surfaces
Able to bend at the waist and lift items up to 50 lbs. to waist level
Must be able to move items up to 30 lbs. for distances of up to 25 feet.
Able to remain standing and active for up to an 8 hour shift. This could include going up and down stairs
Additional Info:
Host/Hostess Dress Code:
Male Dress Code
Clean and pressed long sleeve collared dress shirt. Shirt sleeves must be worn down and buttoned unless performing work in the kitchen or behind the bar
Matching tie (no novelty ties without a manager approved exception for holidays)
Clean and pressed black dress pants with belt
Black dress, non-slip shoes with socks
No unnatural hair colors
No visible tattoos
No visible piercing other than in the ears
No cologne
Clean shaven or beards and mustaches neatly trimmed. No shadows or unkempt beards.
Only one visible piece of jewelry other than a wristwatch or wedding ring.
Female Dress Code
Black dress, or black dress pants/skirt and matching blouse.
Closed toed non-slip dress shoes
No unnatural hair colors
No visible tattoos which are macabre, violent, or distasteful on nature.
No visible piercings other than in the ear and nose. Nose ring limited to a small stud in size.
No pants with exposed seams or patch pockets
No animal prints, denim, corduroy, or leather pants
No halter tops, or t-shirts
No torn or frayed clothing
No exposed undergarments
No perfume
Only one visible piece of jewelry other than a wristwatch or wedding ring.
All employees are subject to manager discretion regarding the appropriateness of their dress.