Job Details
Zankou Chicken is an award-winning, family-owned, fast-casual Mediterranean restaurant chain with eight locations in Southern California. At Zankou, we provide a unique and wholesome Mediterranean experience through the continuous improvement of our people, our food, and our systems. We live this philosophy with two key goals in mind: team member development and customer elation.
**RESPONSIBILITIES:**
* Greets all customers in a friendly, helpful and timely manner.
* Take customer orders
* Offers information and suggestions about our menu to the customer
* After the customer is done ordering repeat the order to the customer
* When giving customer their order please repeat the order and show them their meal
* When in the dining area greet and assist customers
* Follows up with customers to make sure needs are being met
* Acknowledges waiting customers frustrations during periods of high volume or an unexpected rush, taking care of the situation
* Ensures team members are following all food safety and work safety guidelines
* Ensures product is being prepared, served, and stored to company standard; following all food safety regulations (FIFO)
* Understands and follows all food safety requirements and work safety requirements
* Directs team members on shift to follow all cash management and cash register policies
* Directs team members to complete tasks when appropriate and according to GM instructions
* Performs Travel Paths.
* Executes store operations during scheduled shifts; organizes opening and closing duties as assigned.
* Provides ongoing coaching to store team. Identifies when processes and actions are consistent/inconsistent with restaurant expectations and standards and coach/praise in the moment.
* Orders and receives deliveries. Ensures that the processing requirements of each meat product and the processing requirements for produce are being adhered to
* Gives breaks as necessary, when appropriate, and according to labor law guidelines.
* Floor Control (aces in their places)
* Planning weekly schedule & scheduling training
* Prepares daily administrative paperwork which may include all aspects of cash reconciliations, daily/monthly inventories, store schedules, and weekly payrolls.
* Completes workers compensation documents, Invoice processing and processes mail in a timely manner
**SKILLS & EXPECTATIONS INCLUDE BUT NOT LIMITED TO:**
* Food Safety/Sanitation requirements. Food handler certificate.Friendly and positive attitude. Willingness to adapt to a changing and growing environment.
* Strong communication skills.
* Ability to coach, train, develop, delegate and follow up
* Strong interpersonal skills
* Organizational skills, time management skills, and attention to detail.
* Ability to be organized in a changing environment.
* Complies with basic labor law requirements related to rest period/meal period application
* Ability to deal with both liability issues and Workers Comp issues correctly
* Strong understanding of labor law guidelines
* Understands the interviewing, hiring, and termination processes
* Reaches, bends, squats and frequently lifts and/or moves up to 50lbs
* Mobility required during the entire shift
**Benefits:**
* Fun and challenging work environment with opportunities for growth!
* Medical, dental and vision insurance plans *(applicable to full-time Team Members)*
* Paid vacation
* Discounted meals
* Flexible schedules
Company : Zankou Chicken
Position : Assistant Manager
Status : Full Time
Shift : First (Day), Second (Afternoon)
Req # : 6614604
Date Posted : November 30, 2021
Location : 10760 Riverside Dr, North Hollywood, US, CA, 91602
Job Category : Restaurant