Job Details
As our company's representative in the area of Customer Service, there are a variety of roles that require dedication, passion and teamwork to effectively perform tasks on a daily basis. As a member of our office team, you play a role with our clients. We are looking for someone who brings vibrant and passionate energy to the workplace!
Responsabilidades:
- Ensure to provide excellent customer service to the seller, salesperson, referral source (i.e., Realtor) and the office personnel.
- Keep the staff aware of activities, progress and results in the Department as appropriate
- Perform quality controls on calls, follow, ups with sales agents and property managers
- Obtain and Input data with notes, customer and property information in Lead Gogo, Process St, and CashxCasasfeas portal
- Ensure properties are advertise & input property in web pages not limited to ClasificadosOnline, Listaxmax, MLS and others. Ensure rotation is completed every day and our properties are on top spot
- Ensure marketing promo is maximized in Social & Digital Media with photo, signs, banners, posts, press release, etc. and respond to client request as needed on a timely basis
- Provide support in purchasing materials for activities and/or office.
- Ensure all listings and property management contracts received are complete, accurate and in compliance
- Ensure underwriting conditions are met, contracts are signed and provide all documents needed by attorneys, bank officer, title, CRIM for the closing.
- Follow-up on any outstanding closing conditions after funding in a timely manner
- Revise closing figures
Requirements- High level of customer service skills
- Ability to work with others in a professional and polite manner
- Can learn new software programs efficiently
- Able to multi-task and solve problems
- Highly punctual and responsible
- Open to learning and adaptation to the environment
- Flexible schedule
- Able to commute daily to and from work easily
- Bilingual
Timetable:- Monday to Saturday
- 40 Hours Weekly
Experience:- Reception in real estate and / or Administration and / or Mortgage Banking : 1 year (Mandatory)
- Receptionist: 1 year (Preferred)
Education:- Secondary School (Compulsory)
Location:
About Property Management IncFounded in 2008, Property Management Inc. is a rapidly growing franchise that provides expert property management services to the four pillars of property management: residential, commercial, association and short term rentals. The services and solutions offered by PMI build value for property owners and are unmatched in the property management industry. With hundreds of offices nationwide, we are always looking for talented individuals to join the PMI team.
This franchise is independently owned and operated. Your application will go directly to the local office and all hiring decisions will be made by the franchisee. All inquiries about employment should be made directly to the franchisee/franchise location and not to the corporate office of Property Management Inc.