Job Details
The always beautiful Cambria Bloomington Mall of America is looking for their next Director of Sales to lead their sales efforts. If you have a passion for strategy, selling and a strong desire to be curious we need to hear from you!
WHAT WE OFFER
Day 1, we are pleased to offer:
- Hotel Discounts at over 7,000 Choice Hotels
1st of the Month after 30 Days of Employment:
- Full benefits package, including health, dental, vision, short & long-term disability, auto insurance, and so much more!
- Employer paid short-term disability, accident insurance and HSA contribution
- 401(k) Retirement Plan with employer match
90 Days:
- Paid Vacation and Sick Time
- 8 Paid Holidays
- Paid Bereavement
1 Year:
YOUR DAY-TO-DAY
You're the Hotel Sales Expert!
- Serve as the authority on sales processes, contracts, sales platforms and liaison for hotel s ultimate success
- deploy an "Everybody Sells" strategy for collaboration with all hotel departments
- Achieve market share and revenue goals by owning the hotel goals within all market segments.
- Exemplify excellent written and oral communication skills with all stakeholders, including ownership and operational partners
- Collaborate with the General Manager in the development and implementation of business strategies for the hotel which are aligned with the hotel's market share goals
- Manage sales/hotel team and their job duties, delegation, and training where applicable
- Create 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of genuine hospitality
Responsibility #1 (70%): Sales initiatives, managing RFPs, generating new leads, and providing clear, strong and creative negotiation and accommodation for current and potential client requests while also delegating appropriate tasks and responsibilities to direct reports to generate greatest efficiencies.
Responsibility #2 (20%): Conduct market research and analysis to align with industry trends and opportunities for soliciting business and maintaining client loyalty for future bookings.
Responsibility #3 (10%): Attend networking events, participate in community involvement opportunities, and serve as a strong presence for hotel service and brand advocacy.
REQUIREMENTS
- High School Diploma Required, bachelor's degree preferred
- Minimum 5 years sales management experience within hotel industry
- General Knowledge of contract laws
- Ability to interpret and implement strategies based on reviews of STR, TravelClick/Kalibri Labs, GDS Audits, Online booking tools and other similar sales tools
- Expert computer skills including Microsoft Office Suite
- Ability to occasionally travel
- Required to stand, sit and walk for extended periods of time
- Lift, carry, or otherwise move and use of force up to 50 lbs.
- Use of manual dexterity of common office equipment such as but not limited to, computers, printers, phones, etc.
SKILLS
- Experience managing owner relations
- Able to resolve conflicts; guest, supervisor and employee
- Able to collaborate effectively with other hotel employees and manager to ensure and environment of teamwork
- Knowledge of hotel of hotel operations including; preparations of business plans, budget forecasting, quality assurance program, hospitality law, and long-range planning